Mid-Market Account Manager (QuickBooks Online)

Intuit Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial software company located in Toronto is seeking a Digital Sales Account Executive to drive business growth by consulting with existing customers. You will engage in upselling and cross-selling opportunities and collaborate with various teams to enhance customer satisfaction. The ideal candidate has 4+ years of B2B Sales experience and outstanding communication skills. Join us in making a difference for small businesses.

Qualifications

• 4 years of B2B Sales experience.
• Proven track record managing and growing existing customer accounts.
• Strong deal negotiation and pipeline management skills.

Responsibilities

• Engage with existing customers to uncover upsell and account growth opportunities.
• Manage communications with multiple stakeholders until the deal is closed.
• Work cross-functionally with teams to solve customer problems.

Skills

B2B Sales experience

Consultative selling methodologies

Deal negotiation skills

Time management

Excellent communication skills

Job description

As we strive to Power Prosperity Around the World, it’s essential that we identify new opportunities to solve business challenges with our cloud based accounting solutions. As a Digital Sales Account Executive, you will be responsible for consulting with customers, building relationships, and helping the Digital Sales organization to understand how their needs align to Intuit’s ecosystem so that we deliver awesome and help them grow their business.

Responsibilities

• Engage with Intuit’s existing customer base to uncover upsell, cross sell and account growth opportunities
• Build a robust understanding of Mid-Market accounting best practices and industry specific “jobs to be done” to identify gaps in customer processes and align with Intuit’s small business ecosystem.
• Manage communications with multiple stakeholders from first engagement until the deal is closed.
• Maintain impeccable data hygiene in all business systems
• Work cross functionally with other Intuit teams to solve customer problems
• Provide valuable feedback to internal stakeholders to help improve team operations
• Be innovative, customer obsessed and embody integrity without compromise

• 4 years of B2B Sales experience
• A proven track record managing and growing existing customer accounts
• Experience using consultative selling methodologies (Spin, Challenger, Solution Selling)
• Strong deal negotiation and pipeline management skills
• An ability to uncover business challenges and opportunities where Intuit can provide value
• Self-motivation, excellent time management and attention to detail
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
• Coachability and openness to feedback
• Willingness to experiment with new strategies and best practices
• Excellent verbal and written communication skills