Mgr-Program Office - Go-To-Market Governance

Intello Technologies Inc.; North Vancouver; Hybrid; CAD 102,000 - 154,000; Full time

Job summary

A leading technology company is seeking a Manager of Go-to-Market Governance to ensure effective performance across various channels. This role involves monitoring GTM performance, driving analytical insights, and collaborating with diverse teams to optimize strategies. Candidates should have strong analytical skills and experience in sales operations, with a university degree in a related field. The position offers a competitive salary and flexible working options.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Generous pension and share purchase programs

Career growth and learning opportunities

Community engagement opportunities

Qualifications

• Experience in go-to-market strategy or performance governance in a multi-channel environment.
• Ability to thrive in cross-functional settings, collaborating with various teams.
• Strong storytelling abilities, able to present data compellingly.

Responsibilities

• Monitor and analyze GTM performance across all channels.
• Drive performance tracking cadences and provide visibility into outcomes.
• Develop dashboards and executive reporting for decision-making.
• Collaborate with leaders to standardize GTM governance frameworks.

Skills

Analytical skills

Problem-solving skills

Communication skills

Collaborative leadership

Process discipline

Curiosity and initiative

Education

University degree in business, analytics, or marketing

Job description

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Mgr-Program Office - Go-To-Market Governance

Location: Vancouver, BC, CA; Montréal, QC, CA; Toronto, ON, CA; Calgary, AB, CA; Edmonton, AB, CA

Jobs by Category: Operations

Job Function: Planning and Analysis

Status: Full Time

Schedule: Regular

Description

Turn insight into action — lead GTM governance that keeps TELUS on track to win nationwide.

Our team and what we’ll accomplish together

The Falcon Program is driving TELUS’ next chapter of growth — connecting communities nationwide and redefining how we bring PureFibre and innovative customer solutions to market. As the Manager of Go-to-Market (GTM) Governance, you’ll play a pivotal role in ensuring that every channel, campaign, and activation performs at its best.

You’ll work across Falcon Community & Customer Growth to track performance for all GTM streams, surface insights, identify gaps, and help teams recover quickly when targets are at risk. This is the team that keeps our growth engine humming — analytical, collaborative, and laser-focused on results. If you’re passionate about performance, process, and problem-solving, we’d love to have you on board.

What you’ll do

• Monitor and analyze GTM performance across all channels — including D2C, retail, digital, and community programs — to ensure alignment with strategic targets
• Drive weekly, monthly, and quarterly performance tracking cadences, providing clear visibility into what’s on track, what’s off track, and what actions are needed
• Collaborate with marketing, channel, and finance partners to validate data, diagnose challenges, and build recovery plans that drive measurable results
• Develop dashboards, scorecards, and executive reporting that connect activity to outcomes and enable proactive decision‑making
• Partner with regional and national leaders to standardize GTM governance frameworks and performance management practices
• Raise issues early, flagging risks to plan, and help teams pivot with agility to protect revenue and customer growth goals
• Influence channel and campaign strategies by turning performance insights into actionable recommendations that improve speed, efficiency, and impact
• Champion accountability and transparency across the Falcon program, ensuring every team understands how their efforts contribute to national success

A week in this role is fast‑moving and highly collaborative: one day you’re deep in performance data, the next you’re working with channel leads to realign execution or preparing insights for leadership review. Your work directly shapes how TELUS executes, learns, and wins across Canada.

Qualifications

What you bring

• Experience in go‑to‑market strategy, sales operations, or performance governance within a complex, multi‑channel environment
• Strong analytical and problem‑solving skills, able to turn data into clear insights and action plans
• Ability to thrive in cross‑functional settings, collaborating with marketing, sales, finance, and regional operations teams
• Excellent communication and storytelling abilities, bringing data to life for senior leaders and stakeholders
• Operational discipline, driving structured processes and consistent reporting cycles
• Comfort with ambiguity, creating clarity in fast‑paced, evolving programs
• Collaborative leadership style, able to influence without authority and align diverse teams toward shared outcomes
• Curiosity and initiative, continuously seeking ways to optimize performance and simplify execution
• Background in business, analytics, marketing, or operations, or equivalent experience connecting strategy to results

Great‑to‑haves

• Experience managing people or small teams, with a focus on collaboration and development
• Familiarity with TELUS systems and processes for reporting, performance management, and channel governance
• Experience in telecom, consumer products, or large‑scale sales and marketing programs
• Project Management or Data Analytics certification, or equivalent hands‑on expertise in governance and performance tracking
• University degree in business, analytics, marketing, or a related discipline

Basic knowledge of English is required because you will occasionally interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.

Salary Range: $102,000-$154,000

Performance Bonus or Sales Incentive Plan: 20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in‑office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognised

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.