Metrotown Seasonal Part Time e-Commerce Fulfillment Associate

MUJI; Burnaby; Hybrid; CAD 21,000 - 30,000; Part time

Job summary

MUJI Canada Limited is seeking a Seasonal Part Time e-Commerce Fulfillment Associate to join our EC Fulfillment team at MUJI Metrotown in Burnaby. This multi-faceted role involves supporting day-to-day operations and adapting to a dynamic environment.

Responsibilities include picking, packing, shipping, returns handling, assisting with replacements, and collaborating with the ecommerce division to improve site and process.

Qualifications

• Retail or customer service experience preferred.
• Fulfillment/warehouse experience preferred.

Responsibilities

• Picking, packing, and shipping orders
• Quality control of items packed and shipped
• Assist with online returns to the store and replacements
• Work closely with the e-commerce division to improve website and operations
• Help achieve team goals and quotas
• Provide exceptional customer service through speedy order fulfillment

Skills

Customer service

Retail experience

Fulfillment experience

Warehouse experience

Job description

MUJI CANADA LIMITED is actively seeking a Seasonal Part Time e-Commerce Fulfillment Associate to join our EC Fulfillment team working in our MUJI Metrotown location. This is a multi-faceted role where you will have the opportunity to be involved in a variety of functions. If your experience, education and/or skill set match our needs, we want to hear from you!

Purpose

The primary responsibility of the Seasonal PT e-commerce Fulfillment Associate is to support the fulfillment team by assisting in the day-to-day operations. Staff must be proactive and excel in a multi-tasking environment which is constantly changing.The ideal Seasonal e-Commerce Fulfillment Associate will be well versed in MUJI's philosophy and possess a love for its products.

Role and Responsibilities

• Picking, packing, and shipping orders
• Quality control of items packed and shipped
• Assist with online returns to the store and continuously work to minimize out of stock situations
• Assist with replacement orders
• Work closely with the e-commerce division to continuously improve website and operations based off customer feedback
• Help achieve team goals and quotas

Job Description

• As the Seasonal e-Commerce Fulfillment Associate, you will provide exceptional customer service through speedy order fulfillment
• Facilitate the team by providing support in various job functions
• Staff will be expected to communicate and collaborate with different departments to resolve issues/ answer questions

Qualifications

• Previous retail experience and/or excellent customer service experience advantageous
• Previous fulfillment experience or warehouse experience advantageous

Additional Information

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager.

Seasonal Employment Period: October 12, 2026 – January 15, 2027

Starting Pay Rate: $18.50 an hour

Work Schedule: Approximate 20-30 hours per week. Staff must provide 3 days of availability including at least 1 weekend shift.