Merchandising & Category Specialist

DoorDash Canada; Canada; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading delivery service provider is seeking a Merchandising & Category Management Specialist to join their team. In this hybrid role, you will be instrumental in optimizing the digital store experience for a new convenience store venture. This position involves executing the merchandising strategy, building curated product collections, and analyzing performance metrics to enhance customer engagement. Competitive salary and benefits offered.

Benefits

Paid time off

Paid parental leave

Wellness benefits

Medical, dental, and vision benefits

Disability and life insurance

Mental health program

Qualifications

• Strong ownership mentality and creative mindset.
• Proficiency with spreadsheets, SQL a plus.
• Highly detail-oriented, organized, and process-driven.
• Effective written and verbal communication skills.
• Experience in retail, grocery, or e-commerce merchandising/category support is an asset.

Responsibilities

• Execute day-to-day store page updates to reflect broader merchandising strategy.
• Build curated collections of SKUs for an engaging store page experience.
• Ensure accurate representation of SKUs on the store page, including new item launches.
• Monitor performance through Add to Cart and Conversion rates.
• Design and upload store page banners for promotions.

Skills

Ownership mentality

Creativity

Detail-oriented

Organized

Effective communication

Familiarity with design tools

Experience in retail or e-commerce

Tools

SQL

Figma

Photoshop

Job description

About the Team

DashMart is a new team at DoorDash, focused on building a new type of convenience store that offers both household essentials and local restaurant favorites to our customers' doorsteps.

About the Role

We’re looking for a Merchandising & Category Management Specialist who is excited to help build DashMart, DoorDash's first-party grocery and convenience store. In this hybrid role, you will execute the strategic vision of the Merchandising and Category Management teams, splitting your time between optimizing the digital store experience and managing category-level strategy. You will own the store page to create the most compelling experience for customers, while also analyzing assortment and vendor performance to ensure DashMart offers the right products at the right value.

You're excited about this opportunity because you will…

• Execute day-to-day store page updates to reflect the broader merchandising strategy and optimize the customer experience
• Build curated collections of SKUs, including seasonal and promotional assortments, to create a relevant and engaging store page experience
• Ensure accurate and compelling representation of SKUs on the store page, including new item launches
• Monitor performance of the store page through Add to Cart and Conversion rates, sharing insights with the team to identify improvements
• Design and upload store page banners to communicate promotions and featured products to customers
• Support Category Managers with assortment, pricing, and promotional execution
• Assist with new item setup and vendor onboarding to ensure products are launched smoothly
• Pull and analyze reports on category sales, margin, and inventory to surface insights and opportunities
• Conduct competitive and market research to support category decisions
• Collaborate cross-functionally with pricing, supply chain, and analytics teams to ensure flawless execution of category initiatives

We're excited about you because…

• Strong ownership mentality and creative mindset.
• Proficiency with spreadsheets (SQL a plus).
• Highly detail-oriented, organized, and process-driven.
• Effective written and verbal communication skills.
• Experience with design tools such as Figma or Photoshop preferred.
• Experience in retail, grocery, or e-commerce merchandising/category support is an asset.

DoorDash is committed to growing and empowering a more inclusive community within our company, industry, and cities. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. We are an equal opportunity employer and welcome applicants of all backgrounds.

The base pay for this position ranges from $18.60 - $26.50 CAD. DoorDash offers a comprehensive benefits package, including paid time off, paid parental leave, wellness benefits, and several paid holidays. For full-time employees, we also offer medical, dental, and vision benefits, disability and basic life insurance, and a mental health program.