Merchandising Associate: Part Time - BURNABY

The Home Depot; Burnaby; On-site; CAD 21,000 - 30,000; Part time

Job summary

The Home Depot in Burnaby, BC is seeking a part-time Merchandising Associate to support in-store merchandising, planogram maintenance, and customer service. You will work in teams with on-site supervision and support multiple departments to enhance the shopping experience.

Your role includes following planograms, building displays, updating signage, and assisting customers with product needs in a busy warehouse-like environment.

Qualifications

• Basic computer skills with knowledge of web-based applications.
• Interpersonal skills, working on teams, with heavy reliance on team to accomplish goals.
• Follows safety policies and procedures. Identifies and corrects safety hazards.
• Attention to Detail: Stays attentive and aware, catches errors before completing assignments, and maintains high quality standard for work.
• Drives Execution & Self Motivated: Delivers results without close supervision in a fast-paced environment.

Responsibilities

• Merchandising: General Service, Tasking, Packdown, and Projects
• Read and interpret directions to ensure merchandise is set to the planogram and project instructions
• Straighten, clean and merchandise product for visual appeal
• Maintain planogram and update display signage
• Build displays and fixtures with basic hand tools
• Update price labels and signage as required
• Use store systems to access merchandising reports and act on findings
• Maintain bay service records and documentation
• Execute special projects as needed by store leadership
• Customer service: keep aisles clean and assist customers
• Help markdown damaged or unsellable merchandise
• Answer questions and assist customers in finding products
• Collaborate with store staff to locate products for customers
• Other duties as assigned and required behaviors: action oriented, effective communication, customer focus, decision quality

Skills

Basic computer skills

Interpersonal skills

Safety compliance

Attention to detail

Self-motivation

Job description

Merchandising Associate: Part Time - BURNABY at The Home Depot in Burnaby, BCV5C 6M2

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in the stores. These associates execute approved general bay service, tasking, projects and resets safely, accurately and efficiently. MEAs must build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers.

Key Responsibilities:
Merchandising: General Service, Tasking, Packdown, and Projects

• Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
• Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner
• Maintain copy of most recent planogram inside upright beam adjacent to product set
• Build displays and fixtures using basic hand tools
• Maintain, order, and install display material/signage/brochures
• Follow directions and processes to conduct accurate price and label changes. Replace incorrect, damaged, or missing price labels.
• Utilize store systems to access key merchandising reports. Read, interpret, and execute action based on findings.
• Maintain bay service records and other documentation as directed.
• Execute one off projects as required by store, district, and regional leadership.

Customer Service

• Maintain aisle cleanliness so that merchandise is accessible and customers are able to move throughout the aisles easily
• Partner with store leadership to markdown all damaged or un-sellable merchandise
• Answer questions regarding the store and products for the customers.
• Partner with store associates to find necessary products to fit the customer's needs.

Other

• Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
• Follow standard operating and safety procedures.
• Complete assigned training curriculum
• Other duties as assigned
• Action Oriented
• Communicates Effectively
• Customer Focus
• Decision Quality

Skills:

• Basic computer skills with knowledge of web based applications.
• Interpersonal skills, working on teams, with heavy reliance on team to accomplish goals.
• Follows safety policies and procedures. Identifies and corrects safety hazards.
• Attention to Detail: Stays attentive and aware, catches errors before completing assignments, and maintains high quality standard for work.
• Drives Execution & Self Motivated: Demonstrates the ability to deliver results without close supervision despite a large workload, competing demands, and fast paced environment. Ensures tasks are completed on time, without error, and meet quality standards.

Direct Manager/Direct Reports:

• Reports to Merchandising Execution Supervisor (MEAS)

Travel Requirements:

• No travel requirements for this role

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Working within a flexible schedule that typically starts early in the morning
• Warehouse environment that can be dusty and noisy
• Doors are frequently open, causing drafts and interior temperature changes
• GED
• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• N/A
• N/A

Certifications:

• N/A

Other Requirements/Assets:

• 1 year of relevant working experience

Our Core Values Press ENTER to read the content or TAB to skip.

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Our Core Values Press ENTER to read the content or TAB to skip.

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Latest News Press ENTER to read the content or TAB to skip.

Approximately 150 new jobs are coming to Fort McMurray as The Home Depot Canada opens its 28th, and northernmost, Alberta store.

The Home Depot Canada is partnering with Ontario Corps to help strengthen emergency preparedness and community resilience across Ontario.

A Way Home Canada (AWHC) and The Home Depot Canada Foundation (THDCF) are bringing together youth leaders, policymakers, and community partners on Parliament Hill.