Merchandise Manager - Frequent Early Mornings

The Michael's Companies; Nanaimo; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Paid time off

Tuition assistance

Generous employee discounts

Job summary

The Michaels Companies store in Nanaimo, BC is seeking a Merchandise Manager to drive merchandising and operational execution. You will manage truck processing, inventory, planograms, pricing, and visual standards to ensure a customer-ready environment.

Responsibilities include SOP adherence, MOD coverage, inventory controls, and coordinating promotions. The role requires leadership experience, a hands-on approach, and availability for nights, weekends, and early mornings.

Qualifications

• 3+ years retail leadership experience.
• Experience managing SOPs and company programs.
• Strong workload planning and team development.

Responsibilities

• Lead truck execution and merchandise flow to the sales floor.
• Oversee planogram execution and visual merchandising standards.
• Maintain in-stock levels and inventory accuracy.
• Provide MOD coverage and store operations continuity.
• Execute price changes and promotional signage.

Skills

Merchandising leadership

Inventory control

Staff coaching

SOP adherence

POS systems

Planogram expertise

Tools

POS systems

Planogram expertise

Job description

Store - VANCOUVER ISLAND-NANAIMO, BC

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

Major Activities

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
• Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
• Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
• Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
• Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
• Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
• Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
• Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
• Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
• Ability to climb ladders or step stools to stock and retrieve products.
• Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
• Ability to work in a fast-paced environment with frequent customer interactions.

Work hours include nights, weekends and early mornings.

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Compensation

Total Base Pay Range for this Position: $20.25 - $25.00

About The Michaels Companies Inc.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts
• And much more.

Equal Opportunity Employer

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Our Values

We put people first
We do the right thing
We’re always improving our craft
We hold ourselves accountable
We’re better together