Merchandise Coordinator

Canadian Tire; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian retail company seeks an individual to manage merchandise for cross-functional teams. This role involves tracking, reporting on merchandise, and resolving product availability issues. Ideal candidates will possess retail store experience, post-secondary education, and customer service skills. Employment includes benefits such as store discounts and mental health resources, emphasizing diversity, inclusion, and equity in the workplace.

Benefits

Store discounts

Support for learning through Triangle Learning Academy

Mental health benefits of $5,000 annually

Retirement and savings programs

Qualifications

• Strong customer service skills supporting cross-functional operational teams.
• Comfortable with Microsoft applications, including Outlook, Excel, and Access.
• Able to be on your feet for extended periods of time.

Responsibilities

• Ensure stakeholders have necessary merchandise on time.
• Track and report status on merchandise for corporate initiatives.
• Work with Space Planning team to collect samples and update systems.

Skills

Customer service skills

Microsoft applications (including Outlook, Excel, Access)

Ability to perform moderate to heavy lifting

Education

Post Secondary education or relevant work experience

Retail store experience

Visual Merchandising & Space Planning Education

Tools

Cubiscan

JDA space planning software

Job description

What you’ll do

You will ensure that the cross functional stakeholders have the merchandise they need on time to meet marketing and operational objectives. This involves tracking, collecting, preparing and reporting status on merchandise to support cross‑functional stakeholders and outside service providers such as our third‑party photo studios. When product is not available at Retail City you will acquire it through the appropriate source. You will also track and follow up on merchandise needed for various corporate initiatives from internal and/or external sources. You will also be responsible for resolving issues regarding simultaneous needs of a product. You will ensure the best cost recovery for merchandise and samples that are no longer required by Retail City.

• Ensure that the cross functional stakeholders have the merchandise they need on time to meet marketing and operational objectives.
• Tracking, collecting, preparing and reporting status on merchandise to support cross‑functional stakeholders and outside service providers such as our third‑party photo studios.
• When product is not available at Retail City you will acquire it through the appropriate source.
• Track and follow up on merchandise needed for various corporate initiatives from internal and/or external sources.
• Resolve issues regarding simultaneous needs of a product. You will ensure the best cost recovery for merchandise and samples that are no longer required by Retail City.
• Work closely with the Space Planning team to support their process by collecting line review samples and updating the systems with product images and dimensions.
• Product dimensions will be collected using Cubiscan which is an automated dimensioning tool that allows for quick and accurate dimensions to be captured for each product sample. Images are captured using a high‑resolution camera and uploaded into the JDA space planning software.

What you bring

• Post Secondary education or relevant work experience
• Retail store experience an asset
• Visual Merchandising & Space Planning Education an asset
• Ability to perform moderate to heavy lifting and occasional physical labour
• Strong customer service skills supporting cross functional operational teams
• Comfortable with Microsoft applications, Outlook, Excel and Access
• Able to be on your feet for extended periods of time
• Not afraid to jump into any task, and support others as required

About Us

Canadian Tire Corporation, Limited ("CTC") is one of Canada’s most admired and trusted companies. With more than 90 owned brands, 1,700 retail locations, financial services, exemplary e‑commerce capabilities, and exciting market‑leading merchandising strategies, we dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through the Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits‑eligible employees and their families, including total well‑being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our core values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide‑ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our core value that inclusion is a must. We welcome and encourage candidates from equity‑seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.