Mental Health Worker

Vancouver Island Health Authority; Victoria; On-site; CAD 46,000 - 49,000; Full time

Job summary

Island Health is seeking a Mental Health Worker for a residential facility in Victoria, BC. You will participate in client-focused treatment and rehabilitation, promoting safety, dignity, and a supportive environment for individuals with mental illness.

You will assist with daily living activities, respond to client needs, and help plan and modify clinical services within program guidelines. A multi-disciplinary team approach is essential and travel between sites may be required.

Qualifications

• Diploma in Community Social Services or equivalent.
• Knowledge of Mental Health Act and Guardianship Act.
• At least two years of recent experience with persons with mental illness and teaching life skills.
• Current Level C Basic Life Saving Certificate.
• Valid Class 5 vehicle license.
• Food Safe Certificate.

Responsibilities

• Provide client-focused treatment, rehabilitation and support in a residential, community-based facility.
• Promote a safe, healthy environment and dignity for clients.
• Plan, develop, implement and adjust clinical services based on client needs.
• Motivate and assist clients with activities of daily living and report conditions.

Skills

Oral & written communication

Rapport building

Teamwork

Behaviour management

Judgment

BC Driver's License

Physical fitness

Education

Diploma in Community Social Services

Mental Health Act knowledge

Guardianship Act knowledge

Current Level C Basic Life Saving Certificate

Food Safe Certificate

Valid Class 5 Vehicle License

Job description

Tillicum Apartments Residential Facility (TARF) - Victoria, BC V8Z 1J6 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

0700-1500, 1500-2300

Days Off

Rotating

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$33.49 - $35.31

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Oct. 19 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, the Mental Health Worker participates in the provision of client-focused treatment, rehabilitation and support for persons with mental illness in a residential, community-based facility. Promotes a safe, healthy and non-threatening environment that instills a sense of dignity and self-respect. Participates in the planning, development, implementation, delivery, and modification of clinical services by responding to identified client needs, within the program's guidelines. Motivates, assists, and instructs clients with the activities of daily living, reports clients' conditions, including reactions to medications. Escorts clients to off-site programs, appointments and other planned events. Assesses clients' ability to assume self-care responsibility.

QUALIFICATIONS:

Education, Training And Experience

Diploma in Community Social Services, e.g. Mental Health Worker, Community Health Worker, or Social Services Worker including post-secondary education in counseling skills training. Knowledge of legislation such as the Mental Health Act and the Guardianship Act. Knowledge of available programs, their interrelationships, and their function in delivering care in the community. Understanding of the principles of psychosocial rehabilitation, using a client-centred approach. A minimum of two years recent related experience working with persons with mental illness including teaching life skills, or an equivalent combination of education, training and experience. Current Level C Basic Life Saving Certificate. Valid Class 5 vehicle license. Food Safe Certificate.

Skills And Abilities

• Ability to communicate orally and in writing.
• Ability to develop and maintain therapeutic rapport with clients and employ such rapport to enable clients to understand their illness and the rehabilitation process.
• Ability to work effectively as a member of a multidisciplinary team.
• Ability to employ aggressive behaviour management techniques.
• Ability to exercise judgment in keeping with program philosophy, when supervisor is unavailable for consultation.
• Must hold a valid BC Driver's License and if required, must be able to obtain a class 4 Driver's License.
• Physical ability to perform the duties of the position.