Mental Health Ward Clerk: Patient Services & Scheduling

Woodstock Hospital; Woodstock; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional healthcare facility in Canada is looking for a Ward Clerk to perform clerical and receptionist duties under the direction of the Director of Mental Health & Addictions. The role involves organizing outpatient psychiatrists, maintaining hospital records, and providing excellent customer service in a fast-paced environment. Applicants should have a secondary school diploma, experience in mental health, and proficiency in electronic records. Competitive benefits and supportive work culture are offered.

Benefits

Affordable On Site Parking

HOOPP Pension Plan

Tuition Assistance

Monthly Wellness Initiatives

Corporate Discount Program

Qualifications

• Experience in a Mental Health setting is essential.
• Able to take minutes at meetings and assist with the development of agendas.
• NVCI training is required.

Responsibilities

• Organizing the outpatient psychiatrists and performing clerical duties.
• Acting as receptionist for the psychiatrist.
• Coordinating and providing routine services, schedules, supplies, referrals and equipment.

Skills

Excellent customer service skills

Proficiency in electronic patient records

Strong organizational skills

Ability to handle difficult situations

Documented commitment to continuing education

Education

Ontario Secondary School Diploma or equivalent

Tools

Cerner Scheduling System

Microsoft Office Suite

Job description

A regional healthcare facility in Canada is looking for a Ward Clerk to perform clerical and receptionist duties under the direction of the Director of Mental Health & Addictions. The role involves organizing outpatient psychiatrists, maintaining hospital records, and providing excellent customer service in a fast-paced environment. Applicants should have a secondary school diploma, experience in mental health, and proficiency in electronic records. Competitive benefits and supportive work culture are offered.