Mental Health and Substance Use Case Coordinator Outreach Nurse - Registered Nurse (RN)/ Regist[...]

Vancouver Coastal Health; British Columbia; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in BC seeks a Mental Health and Substance Use Case Coordinator Outreach Nurse to support clients in Bella Coola. This role requires a registered nurse with experience in mental health, offering a comprehensive health benefits package and opportunities for career growth. Join a dedicated team to make a significant impact on community health.

Benefits

Comprehensive health benefits package

Career growth opportunities

Wellness support services

Award-winning recognition programs

Exclusive discount offers for staff

Qualifications

• Current registration as a RN or RPN with BCCNM.
• 3 years’ experience with mental health and substance use issues.
• Valid BC Driver’s license required.

Responsibilities

• Conduct intake, triage, and outreach for clients.
• Develop and implement care plans in collaboration.
• Provide counseling support and administer medications.

Skills

Client-centered recovery model knowledge

Mental health and substance use treatment knowledge

Crisis intervention skills

Collaborative teamwork

Effective communication

Education

Diploma in Nursing or Psychiatric Nursing

Tools

Computerized client care information system

Job description

Salary Details

The salary range for this position is CAD $41.42/Hr - CAD $55.91/Hr.

Job Summary

Come work as a Mental Health and Substance Use Case Coordinator Outreach Nurse (RN/RPN) with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Mental Health and Substance Use (MHSU) Case Coordinator Outreach Nurse - Registered Nurse (RN) / Registered Psychiatric Nurse (RPN) to join the team in Bella Coola, BC. Apply today to join our team!

About Bella Coola, BC

Bella Coola sits in a mountain valley at the head of the North Bentinck Channel, 500 km north of Vancouver, with a population of about 1,800 people. The community is at the end of a long, truly magnificent fjord, on the mainland coast of British Columbia. Bella Coola General Hospital has 10 acute beds, 5 long‑term care beds and a 3‑bed emergency department open 24/7, along with a laboratory, diagnostic imaging services, Telehealth, Mental Health, Public Health, Home & Community Support Services. Also within the hospital are a medical clinic and a pharmacy.

Responsibilities

• Work as part of a multidisciplinary team, performing intake, triage, and outreach functions and services to individuals with serious mental health and/or substance use issues.
• Conduct mental health and physical assessments, consult, confer and collaborate with the interdisciplinary team and family members to develop, implement, evaluate and modify individualized care plans to meet clients’ need for integrated services and continuity of care across the continuum.
• Establish, maintain and enhance therapeutic relationships, provide counselling support, administer prescribed medicines, monitor client response.
• Prepare and maintain client records according to established standards, participate in team meeting, engage in team planning and quality improvement activities and maintain and update own knowledge.

Qualifications

Education & Experience

• Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
• Diploma in Nursing or Psychiatric Nursing plus three (3) years’ recent related experience working with individuals with mental health and substance use issues or an equivalent combination of education, training and experience.
• Valid BC Driver’s license and local area travel may require the use of a vehicle, as required.

Knowledge, Skills & Abilities

• Demonstrated knowledge of the principles and practices of a client and family centered recovery model in mental illness.
• Demonstrated knowledge of BCCNM standards for nursing/psychiatric nursing practice.
• Demonstrated knowledge of mental health illness, substance use, concurrent disorders and treatment.
• Demonstrated knowledge of Psychosocial Rehabilitation methodology and psychopharmacology (indications and side‑effects).
• Demonstrated knowledge of the Mental Health Act as it applies to the rights and obligations of clients and staff.
• Demonstrated knowledge of community, social and mental health resources.
• Demonstrated knowledge of adult education principles, methods and tools.
• Demonstrated knowledge of trauma‑informed care.
• Demonstrated ability to conduct mental health assessments, and provide treatment planning and crisis intervention.
• Demonstrated ability to apply knowledge of theory and practice to a case management process.
• Demonstrated ability to work both independently and collaboratively as a member of an interdisciplinary team.
• Demonstrated ability to communicate effectively, both verbally and in writing with clients, families, team members, other groups and community agency personnel.
• Demonstrated ability to lead and co‑lead group sessions.
• Demonstrated ability to plan and implement care plans.
• Demonstrated ability to assess client responses to care, and to respond appropriately.
• Demonstrated ability to adjust to unexpected events, problem‑solve and set priorities.
• Demonstrated ability to participate in the development and delivery of educational programs and materials for clients and families based on education theories, principles and best practices.
• Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
• Demonstrated ability to establish workload priorities.
• Demonstrated skill in clinical techniques and the use of applicable equipment and supplies.
• Demonstrated skill in CPR techniques.
• Physical ability to perform the duties of the position.
• Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e‑mail software.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
• Grow your career with employer‑paid training and leadership development opportunities.
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
• Award‑winning recognition programs to honour staff, medical staff and volunteers.
• Access to exclusive discount offers and deals for VCH staff.

Closing Statement

Vancouver Coastal Health is committed to valuing diversity within our workforce. VCH encourages Indigenous applicants who identify as Indigenous (including First Nations, Metis or Inuit), who may not possess all required qualifications but would become job ready through Employer provided training, orientation or mentoring, to apply.

As per Ministry of Health policy, all health care workers working in publicly‑funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

VCH is a world‑class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity‑deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.