Mental Health & Addiction Support Worker

Edgewood Health Network; Nanaimo; On-site; CAD 43,000 - 52,000; Full time

Benefits offered by this job

Mental health allowance

24/7 Employee Assistance Program

Birthday leave

Relocation opportunities

Pension plan with 4% employer contrib.

Perkopolis discounts

Job summary

EHN Canada is seeking a Mental Health & Addiction Support Worker in Nanaimo, BC. The role supports clinical staff, assists with daily activities, and ensures patient safety during day and night shifts.

The position requires reading/writing ability, trauma-informed awareness is a plus, and a healthcare worker certificate is advantageous. It offers comprehensive benefits and relocation opportunities across the country.

Qualifications

• Must be able to read and write and communicate verbally and in writing.
• Night shift availability noted in job description.
• Certificate or diploma from a recognized health care worker program is an asset.

Responsibilities

• Life skills teaching with patients (e.g., bed making, cleaning).
• Facilitate therapeutic/community meetings and follow up on issues.
• Support patients when they struggle with structure.
• Drive patients as required and assist during activities.
• Document progress notes and update logs.

Skills

Verbal communication

Written communication

Education

Grade 12 or equivalent

Health Care Worker certificate

Tools

Trauma-informed training

Job description

Mental Health & Addiction Support Worker

Full-Time Nanaimo, BC, CA

4 days ago Requisition ID: 3161

Salary Range: $21.00 To $25.00 Annually

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Job Description

The primary function of the support staff is to ensure that the company operates in a manner that is consistent with the goals and objectives of the treatment program in coordination with clinical staff during the day and during those periods when the clinical and administrative staff are not on duty.

Please note that this is a full time line that requires availability to work night shifts.

Duties and Responsibilities

• Life skills teaching opportunities such as making beds, cleaning, etc. with patients.


• Facilitate therapeutic and community meetings and address any issues/concerns or items requiring follow up


• Support patients when they are unable to remain in structure.


• Driving patients as required.


• Supporting patients when emotionally dysregulated.


• Monitor patients needing computer/phone time for financial/legal/family issues, etc. as directed by clinical staff.


• Conduct regular rounds of the facility, checking on patients and reporting anything unusual.


• Support patients and clinical team in signing out and recording personal effects.


• Keep up to date progress notes as required.


• Check and ensure white book is up to date and managed effectively.


• Makes available to patients, prescribed medications as per Pharmacotherapy and Detox Policies & Procedures.


• Monitors all patient activities when counselling staff are not on the premises and ensures that such activities are conducted according to the \"Patient Responsibilities\", and/or the general operational procedures of the facility.


• Ensures patients and facility are secure after all scheduled daily activities have been completed in the evening.


• Ensure all offices and group rooms are locked after regular business hours.


• Immediately notifies the appropriate on call management staff or Medical Director in the event of any emergency or unusual circumstance.


• Documents in the appropriate logbook any significant occurrences and a general impression of activities during the shift.


• Participates in case consultation and treatment coordination with other members of multi-disciplinary team.


• Administers first aid (if trained) in case of emergency while waiting for medical staff and/or emergency professionals to arrive.


• Housekeeping and clerical tasks as listed on duty roster


• Answer telephone and handles all calls as instructed.


• Participates in in-service workshops as assigned.


• Performs other related duties as requested by the Support Staff Supervisor and/or Management

Qualifications

• Certificate from a recognized Health Care Worker educational program such as Community Health Worker Program and/or experience in related field an asset.


• Trauma informed training/experience an asset.


• Completion of Grade 12 or equivalent diploma


• Must be able to read and write and communicate verbally and in writing.


• Must be able to understand and follow directions.


• Must be able to work night shift

Employee Benefits and Perks

• Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)


• 24/7 Employee Assistance Program through GreenShield Health


• Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees


• Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees


• Access to in-house fitness facilities or discounted gym memberships


• Exclusive discounts through Perkopolis on entertainment, insurance, and more


• Opportunities for personal and professional growth through our Education Support Assistance program


• Supportive relocation opportunities due to our nationwide presence


• Defined Benefit pension plan with up to a 4% employer contribution


• Maternity and parental leave top-up


• Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.