Membership Sales Associate

Orangetheory Fitness Canada; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fitness studio in Metro Vancouver is seeking a front desk team member to enhance guest experience and drive membership sales. Responsibilities include welcoming guests, providing information about workouts, managing front desk inquiries, and ensuring the studio is clean and organized. The ideal candidate is enthusiastic, has strong communication skills, and a passion for fitness. This role offers industry-leading compensation and benefits.

Benefits

Dental insurance

Health insurance

Training & development

Complimentary OTF sweat sessions

Career development opportunities

Fitness-casual dress-code

Qualifications

• Enthusiastic and friendly demeanor when welcoming guests.
• Ability to provide clear information about the OTF concept.
• Strong communication skills for member interaction.
• Sales skills to effectively sell memberships.
• Organizational skills for studio maintenance.

Responsibilities

• Welcome guests with energy and enthusiasm.
• Present the OTF concept to potential customers.
• Manage front desk operations and member inquiries.
• Conduct studio tours for interested clients.
• Assist trainers during first workouts for new members.
• Sell memberships to ensure studio success.
• Follow up with potential clients to encourage sign-up.
• Address member concerns professionally.
• Participate in marketing and outreach efforts.
• Maintain cleanliness and organization in studio areas.

Job description

Benefits

• Dental insurance
• Health insurance
• Training & development

Job Description

Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined. Ranked as one of Inc. magazine's Fastest-Growing Private Companies - we are ambitious and innovative: we are motivators. At Orangetheory, you are part of a dynamic brand that is changing lives around the world.

By joining our Orange team, you will enjoy:

• Industry-leading compensation plans and benefits
• Career development opportunities
• Complimentary OTF sweat sessions
• A fitness-casual dress-code

Here is more of what the position entails:

• Welcoming everyone who enters the studio with enthusiasm, energy, and knowledge
• Presenting the OTF concept to any interested consumers, also known as “intros”
• Working at our front desk which includes answering phones and talking to members among other tasks
• Giving studio tours
• Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
• Selling memberships to help the studio thrive
• Following up on prospective clients
• Handling members’ concerns in a professional and objective manner with the goal of resolution
• Participating in marketing and outreach events
• Ensuring all areas of the studio are kept clean and organized

Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory Fitness is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual qualifications, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other status protected by the laws or regulations in the locations where we operate.