Membership Experience & Sales Coordinator

Vancouver Aquarium Careers; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

An esteemed educational and conservation organization in Vancouver seeks a Coordinator for Guest Experience & Membership. The role focuses on managing visitor relations, supporting membership operations, and collaborating with various departments. Candidates should have a background in hospitality or related fields, with strong communication skills and a passion for excellent guest service. Flexible scheduling is essential. Competitive pay rate between $20-$30/hour is offered.

Qualifications

• 1 to 3 years of related experience required.
• Supervisory and cash handling experience preferred.
• Understanding of retail business systems is necessary.

Responsibilities

• Ensure accuracy and integrity of membership records.
• Lead membership sales campaigns and provide frontline support.
• Engage with guests to promote and support membership services.

Skills

Strong diplomatic communication skills

Customer service experience

Problem-solving

Adaptability

Excellent computer skills

Education

Post secondary degree or diploma in related field

Tools

Point of sales system (B.O.S.)

Microsoft Office Suite

Job description

An esteemed educational and conservation organization in Vancouver seeks a Coordinator for Guest Experience & Membership. The role focuses on managing visitor relations, supporting membership operations, and collaborating with various departments. Candidates should have a background in hospitality or related fields, with strong communication skills and a passion for excellent guest service. Flexible scheduling is essential. Competitive pay rate between $20-$30/hour is offered.