Member Services Specialist - Digital Banking & Cash

Assiniboine Credit Union; Thompson; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services organization in Canada is seeking a Full Time Member Service Representative for a 12 month term. This role focuses on delivering exceptional member experiences by assisting with day-to-day transactions and resolving inquiries. Candidates should have a Grade 12 diploma, 2-3 years of experience, and strong customer service skills. The position offers competitive compensation, health benefits, and opportunities for career growth.

Benefits

Health and dental benefits

Matched pension

Vacation

Qualifications

• 2 to 3 years of experience in a similar role.
• Experience handling cash, including counting and balancing.
• Fluent in English, both spoken and written.

Responsibilities

• Deliver a consistent and compelling member experience.
• Promote and assist with digital banking needs.
• Provide transactional service, including deposits and withdrawals.
• Manage lobby and greet members warmly.
• Resolve member complaints effectively.

Skills

Excellent customer service

Problem-solving skills

Strong communication skills

Attention to detail

Ability to work independently

Organizational skills

Education

Grade 12 diploma

Tools

Microsoft Suites (Word, Excel, Outlook)

Job description

A financial services organization in Canada is seeking a Full Time Member Service Representative for a 12 month term. This role focuses on delivering exceptional member experiences by assisting with day-to-day transactions and resolving inquiries. Candidates should have a Grade 12 diploma, 2-3 years of experience, and strong customer service skills. The position offers competitive compensation, health benefits, and opportunities for career growth.