Member Service Representative 2

Sunshine Coast Financial; Gibsons; On-site; CAD 45,000 - 65,000; Full time

Job summary

Sunshine Coast Financial in Gibsons, BC is seeking a Member Service Representative II to build lasting member relationships and identify needs, offering sound financial guidance and confident solutions. You will combine strong communication with problem solving and prioritization to enrich member experiences.

The ideal candidate has 1 year post-secondary education in general business and 1–3 years in the financial industry, enabling collaborative advisory service within a community-focused,

Qualifications

• Strong communication and relationship-building abilities.
• Proven problem-solving and time-management skills.
• Ability to identify member needs and provide sound financial guidance.
• Ability to prioritize tasks in a dynamic member-focused environment.

Responsibilities

• Foster relationship building with members and identify their needs.
• Offer sound financial guidance and confidently provide solutions.
• Engage in advisory service orientation and maintain strong member communications.
• Prioritize tasks and manage time effectively to enrich member lives.

Skills

Relationship building

Communication

Problem solving

Time management

Prioritization

Education

One-year post-secondary education in general business

Job description

What You’ll Do

The Member Service Representative II will enjoy fostering relationship building and identifying the needs of the membership as well as enriching member lives by offering sound advice and confidently providing solutions. The person that holds this position will have strong relationship building skills with both a member service and an advisory service orientation, you will have strong communication, problem solving, time management, and skill prioritization.

Brief Description

What You’ll Do

The Member Service Representative II will enjoy fostering relationship building and identifying the needs of the membership as well as enriching member lives by offering sound advice and confidently providing solutions. The person that holds this position will have strong relationship building skills with both a member service and an advisory service orientation, you will have strong communication, problem solving, time management, and skill prioritization.

Requirements

What Does the Ideal Candidate Bring?

In addition to one-year post-secondary education in a general business program, we are looking for an individual who has 1 to 3 years of experience working in the financial industry.

Summary

About Sunshine Coast Financial

For over 84 years, Sunshine Coast Financial and their members have been helping build a healthy, strong, vibrant Coast community. We are a full-service financial institution with assets exceeding $850 million, service 17,600 plus members in three growing coastal communities in British Columbia. Sunshine Coast Financial is committed to enriching the financial well-being of our members and our community.