Member service representative

Dayton; Penticton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A fitness facility is seeking a reliable and enthusiastic individual to join their team in Penticton. Responsibilities include welcoming guests, answering phone calls, and maintaining cleanliness in the facility. The ideal candidate will possess strong customer service skills and the ability to manage multiple tasks effectively. Compensation ranges from $19.00 to $22.00 per hour, with benefits including a free gym membership and employee discounts.

Benefits

Free gym membership for employees

Employee discounts

Flexible schedule

Qualifications

• Reliable and enthusiastic individual capable of handling various tasks.
• Experience in retail cash-handling is an asset.

Responsibilities

• Welcome guests and discuss membership options.
• Answer phone calls and take appropriate actions.
• Maintain cleanliness in front desk areas and workout spaces.

Skills

Customer service

Task prioritization

Communication skills

Basic math skills

Computer skills

Job description

We are looking for a reliable, enthusiastic, hard‑working individual who can handle a variety of tasks in our fitness facility. Excellent customer service, task prioritization, and strong communication skills are essential. This role is usually a solo shift, but we encourage teamwork and mutual support.

Responsibilities

• Member interactions: welcoming guests, touring, and discussing membership options.
• Answering phone calls and taking appropriate actions.
• Preparing smoothies.
• Front desk attendance and light laundry.
• Maintaining front desk, pro shop, restrooms, and workout areas.
• Entering memberships and selling retail items.
• Inventory management and document tracking.

Qualifications

• Basic math skills.
• Computer skills and ability to learn new programs.
• Retail cash-handling experience is an asset.

Compensation

$19.00 - $22.00 per hour

Benefits

• Free gym membership for employees.
• Employee discounts.
• Flexible schedule.