Member Service Assistant - Costco - Winnipeg, MB

Costco Wholesale Canada Ltd.; Winnipeg; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading Canadian retailer in Winnipeg is seeking a Member Service Assistant to provide exceptional customer service while maintaining safety and security in the warehouse. The ideal candidate will greet members, verify membership cards, monitor safety checks, and assist with directions. This entry-level position offers training and opportunities for growth within the company.

Benefits

Competitive pay and benefits

Stable employment

Team-oriented work culture

Opportunities for growth

Qualifications

• Valid Driver’s License and personal vehicle required.
• No prior experience required; training provided.
• Ability to communicate in French (for Quebec postings).

Responsibilities

• Greet members at the entrance and verify membership cards.
• Perform hourly warehouse safety checks.
• Check member receipts at the exit.
• Assist members with carts and directions.
• Maintain a clean entry and exit area.
• Report suspicious activity to management.

Skills

Customer service skills

Observant

Proactive

Courteous

Education

High School Diploma or GED

Job description

Costco Wholesale Canada is hiring a Member Service Assistant at its Winnipeg, MB warehouse (2365 McGillivray Blvd). This role is focused on greeting members, verifying membership cards, checking receipts, and ensuring the safety and security of the warehouse while delivering exceptional customer service.

About the Role: Member Service Assistant

The Member Service Assistant plays a key role in ensuring a positive shopping experience while supporting Costco’s safety and security standards. Responsibilities include greeting members, verifying membership cards, performing hourly safety checks, monitoring entry and exit activity, and validating receipts for accuracy. You will also provide directions, assist with carts, and help members as needed.

This position combines customer service with safety awareness, making it ideal for candidates who value both member interaction and operational security.

Benefits and Opportunities

• Competitive pay and benefits with Costco’s industry-leading package.
• Stable, long-term employment in a trusted Canadian retailer.
• Team-oriented work culture focused on service, safety, and efficiency.
• Opportunities for growth and advancement within the warehouse environment.

🏢 Company: Costco Wholesale Canada Ltd.

🆔 Job Posting ID: 55661474712

Key Responsibilities

• Greet members at the entrance, verify membership cards, and maintain entry counts.
• Perform hourly warehouse safety and security checks on foot and via personal vehicle.
• Check member receipts at the exit to ensure accuracy and compliance.
• Observe and support armored transport pickups and jewelry/security protocols discreetly.
• Assist members with carts, loading, and product/service directions.
• Maintain a clean and hazard-free entry and exit area.
• Report suspicious activity to management or authorities when required.
• Provide courteous member service at all times.

Qualifications

• High School Diploma or GED preferred.
• Valid Driver’s License and personal vehicle required.
• No prior experience required; Costco provides training.
• Ability to remain observant, proactive, and courteous in all situations.
• For Quebec postings: ability to communicate in French (oral and written).

How to Apply

Join Costco’s Winnipeg team and take the next step in your retail career. Apply directly through the official Costco careers portal.

Application Tip: Emphasize your customer service skills, ability to stay alert, and commitment to safety standards.

Interview Advice: Be ready to share examples of how you handle responsibility, multitasking, and direct customer interactions.