Member Service Assistant - Costco Wholesale Canada Ltd. - Mississauga, ON

Costco Wholesale Canada Ltd.; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading wholesale retailer in Mississauga is seeking a Member Service Assistant to greet members, verify membership cards, and maintain a safe environment. You will conduct regular safety checks, check receipts at the exit, and ensure excellent member service. Candidates should possess a valid driver’s licence and have a friendly, dependable demeanor, paying attention to detail to maintain safety and security in the warehouse. This role offers an opportunity to contribute positively to member experiences.

Qualifications

• Valid Driver's Licence and personal vehicle required.
• Strong member service mindset and friendly communication.
• Attention to detail for receipt checking and entry counts.

Responsibilities

• Conduct safety and security checks throughout the warehouse.
• Greet members, verify membership cards, and help maintain entry counts.
• Check receipts at the exit to ensure a smooth member experience.

Skills

Member service mindset

Friendly communication

Attention to detail

Dependability

Education

High School Diploma or GED

Job description

As a Member Service Assistant with Costco Wholesale Canada Ltd. in Mississauga, ON, you will actively greet members, verify membership cards, and help keep accurate entry counts while delivering a high level of member service. You will also support warehouse safety and security through regular checks on foot and by using your personal vehicle, and you’ll check receipts at the exit to ensure a smooth member experience.

This role is a strong fit for someone who enjoys being on the floor, staying alert to safety details, and supporting front-end operations with a friendly, professional approach.

About the role: Member Service Assistant

You will conduct hourly safety and security checks around the warehouse and perimeter, addressing issues like spills, trip hazards, and blocked exits. You’ll complete inspection forms, share results with the duty manager, and attend warehouse safety meetings as required.

You’ll welcome members at the entrance (smile, eye contact, greeting), verify membership cards, offer carts when needed, and keep entrance/exit areas tidy. You’ll track member counts using a handheld counter, report half-hourly counts to Front End, and record counts on weekly reports. At the exit, you’ll check receipt accuracy against merchandise, help resolve concerns quickly, mark receipts, and thank members as they leave.

Benefits and Salary

Pay details are not listed in the posting. A valid driver’s licence and vehicle are required to complete certain security checks.

📌 Job Type: Member Service Assistant (Front End / Safety & Security)

🏢 Company: Costco Wholesale Canada Ltd.

🚗 Requirement: Valid Driver’s Licence and personal vehicle required

Requirements / Skills

Education/Training: High School Diploma or GED preferred

Licences/Certifications: Valid Driver’s Licence and vehicle required

Experience: None listed

Key skills and fit for the role:

Strong member service mindset and friendly communication

Comfortable walking the warehouse and perimeter and staying focused on safety

Attention to detail for receipt checking, entry counts, and security observations

Dependable and able to respond to issues quickly (spills, hazards, blocked exits)

How to Apply

If you enjoy front-end service and keeping a busy warehouse safe and welcoming, apply online through the official posting link below.

Know someone who might be interested? Share this job posting and help them join Costco Wholesale Canada Ltd. as a Member Service Assistant in Mississauga.

This Member Service Assistant role is a great match for candidates who enjoy being the friendly face at the entrance and keeping the warehouse running safely and smoothly. In your application, highlight any experience greeting customers, checking receipts, counting foot traffic, or supporting front-end flow in a busy retail setting.

Because the job includes safety and security checks, share examples where you noticed hazards early (spills, trip risks, blocked exits) and took action quickly, followed procedures, and documented results properly. Mention comfort walking the floor and perimeter and staying focused on details for long periods.

Finally, make sure your application clearly confirms you have a valid driver’s licence and access to a personal vehicle, since after-hours monitoring and perimeter checks are part of the role. A calm, respectful approach and strong member service habits can help you stand out.