Member Service Advisor III

Newfoundland and Labrador Credit Union Ltd.; San Juan de Terranova; On-site; CAD 42,000 - 62,000; Full time

Job summary

Newfoundland and Labrador Credit Union is seeking a dedicated Member Service Advisor III in St. John's, NL for a full-time, permanent role. You will provide exceptional financial service and sound advice to members, helping them manage portfolios and everyday banking needs.

The ideal candidate has 3–5 years of financial service experience, with a focus on investments, loans, and client relationships, and a natural ability to communicate clearly and solve problems while building trust.

Qualifications

• 3–5 years of financial service experience.
• Specialization in investments, loans, and client relationship development.
• Strong communication and problem-solving skills.
• Aptitude for decision-making and pursuing new business opportunities.

Skills

Client relationship development

Investments knowledge

Loans knowledge

Strong communication

Problem-solving

Decision-making

Job description

Passionate about service? Driven to excel?

Come work with us.

We have an open position for a full-time, permanent Member Service Advisor III in St. John's, NL

Who we are.

Newfoundland and Labrador Credit Union (NLCU) is made up of a team of over 140 professionals who are committed to providing exceptional financial advice and service to more than 20,000 members across the province.

The financial well-being of our members is our first priority, which is why our primary goal is to provide the ideal financial service experience. We are passionate about what we do because we believe that first-rate service and advice puts our members on the road to financial success.

When our members succeed, we succeed.

What we value.

We are committed to our people and our communities. Our employee team and volunteer Board of Directors value excellence, trust, integrity, empowerment, innovation, education, and social responsibility. Our values are reflected in who we hire, how we serve our members, and how we give back to our communities.

Who we're looking for.

For us, the right attitude is paramount. We want people who \"get us\" - people who appreciate our mission to go above and beyond to create an exceptional service experience every time. Motivated by the belief that people's lives are made better when they achieve financial success - however they define that success - you have a knack for assessing financial portfolios and providing sound advice that gains the confidence and trust of those you serve. With 3-5 years of previous financial service experience specializing in investments, loans, and client relationship development, you are an energetic professional with strong communication and problem-solving skills, and an aptitude for decision-making. You thrive on pursuing new business opportunities, inspiring your peers with your natural ambition and optimism.

Then we want to hear from you.

We would like to thank all interested candidates; however, only those selected for an interview will be contacted. Newfoundland and Labrador Credit Union is an equal opportunity employer.