Member Experience & Front Desk Specialist

Planet Fitness - United FP Management, LLC; Winnipeg; On-site; CAD 30,000 - 40,000; Full time

Job summary

A well-known fitness franchise in Winnipeg is seeking a motivated Member Services Representative dedicated to exceptional customer service and fitness. This role includes greeting members and guests, managing front desk operations, and responding effectively to member inquiries. Ideal candidates will possess a basic computer proficiency and demonstrate a passion for health and fitness. Join us and make a difference in our members' lives while enjoying a complimentary membership and ongoing training opportunities.

Benefits

Complimentary Back Card Membership

Company Facilitated Training

Rewards and Recognition Programs

Qualifications

• Must be 18 years of age or older.
• Exceptional customer service skills to interact positively with members and coworkers.
• Strong empathy and problem-solving skills.

Responsibilities

• Provide exceptional service to members and guests.
• Handle front desk activities and check members in.
• Respond to member questions promptly and professionally.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Strong listening skills

Punctuality and reliability

Job description

A well-known fitness franchise in Winnipeg is seeking a motivated Member Services Representative dedicated to exceptional customer service and fitness. This role includes greeting members and guests, managing front desk operations, and responding effectively to member inquiries. Ideal candidates will possess a basic computer proficiency and demonstrate a passion for health and fitness. Join us and make a difference in our members' lives while enjoying a complimentary membership and ongoing training opportunities.