Member Experience Associate — Front Desk & Tours (Part-Time)

Taymax Group; Dartmouth; On-site; CAD 30,000 - 60,000; Part time

Job summary

A fitness company located in Dartmouth is seeking a Member Services Representative to provide exceptional customer service and create a positive member experience. Responsibilities include greeting members, handling front desk operations, and assisting in club activities. Candidates must have a high school diploma, be 18 years or older, and possess strong customer service skills. This is a part-time position.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including phone inquiries.
• Check members into the system and take tours of the facility.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Strong listening skills

Ability to empathize and problem solve

Positive attitude

Education

High School diploma / GED equivalent

Job description

A fitness company located in Dartmouth is seeking a Member Services Representative to provide exceptional customer service and create a positive member experience. Responsibilities include greeting members, handling front desk operations, and assisting in club activities. Candidates must have a high school diploma, be 18 years or older, and possess strong customer service skills. This is a part-time position.