Member Assist Cart Attendant

Sam's Club; Canada; On-site; CAD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and stock purchase options

PTO and other paid time off benefits

Job summary

A leading retail company in Canada is seeking a Member Assist Cart Attendant to enhance the shopping experience for members. In this part-time role, you will ensure a well-kept parking lot, assist with purchases, and provide excellent customer service. Ideal candidates thrive in fast-paced environments and are responsive to member needs. The hourly wage ranges from $16.00 to $23.00.

Qualifications

• Ability to keep member satisfaction as a top priority.
• Ability to stand for long periods while assisting members quickly.

Responsibilities

• Maintain a clean and neat area for members.
• Assist members in loading their vehicles.
• Ensure safety of facility by conducting safety sweeps.

Skills

Thrive in fast-paced environments

Multi-tasker

Problem solver

Job description

Join to apply for the Member Assist Cart Attendant role at Sam's Club

2 days ago Be among the first 25 applicants

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot. This includes helping members with their purchases, ensuring there are carts ready and available, assisting members in loading their vehicles, and supporting a great member experience. You will be constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

What you will excel at

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

How you will make an impact

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed and answering any questions they may have
• Maintaining a clean, neat, and member-ready area

Key Responsibilities

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options when needed; ensures products are selected and packaged according to company policies and procedures; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; and promotes the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The hourly wage range for this position is $16.00 to $23.00*

Minimum Qualifications

None specified.

Preferred Qualifications

None specified.

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Management and Manufacturing

Industries

Retail

Additional Notes

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.