Medical Secretary

University Health Network; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A teaching clinic in Toronto is looking for a full-time Administrative Support professional to assist chiropody students and clinical staff. The role includes greeting patients, processing payments, and maintaining appointment schedules. Candidates should have 1-3 years of customer service experience, a Medical Office Assistant Diploma, excellent communication skills, and be proficient in Microsoft Office. This position demands multitasking abilities in a team-oriented environment.

Qualifications

• 1-3 years of experience in a customer service environment.
• Proficient in MS Office programs at an intermediate level.
• Satisfactory Canadian Police Clearance document required upon hire.

Responsibilities

• Provide administrative and clerical support to the clinic.
• Schedule patient appointments and maintain the calendar.
• Process payments and reconcile billings for patients.

Skills

Customer service experience

Excellent communication skills

Intermediate MS Office skills

Organizational skills

Typing speed accuracy

Medical terminology knowledge

Education

Medical Office Assistant Diploma

Tools

Telus PS Suite

eClinicalWorks

Athenahealth

Job description

Position Summary

Position Summary

This position is responsible to provide administrative and clerical support to the teaching Chiropody clinic Chiropody students clinical staff and patients. This unique teaching clinic has 15 treatment rooms that support both the patient and the academic curriculum for our chiropody students.

Responsibilities

• Greeting and communicating with patients students and employees in person, by telephone, and in writing
• Answer and respond to all internal / external phone calls, emails, and inquiries
• Process payments, create receipts and reconcile billings for patients and the finance department
• Input information into electronic medical patient charts
• Schedule patient appointments and maintain the appointment calendar efficiently
• Work with external vendors and agencies
• Maintains confidentiality
• Order / receive supplies and organize inventory
• To assist in ensuring efficient operation of the clinic
• Overseeing appointment payments receipts and transactions
• Write a variety of formal notes and records such as meeting minutes
• Other duties as assigned

Qualifications

• 1-3 years experience in customer service environment
• Medical Office Assistant Diploma or equivalent an asset
• Excellent communication and interpersonal skills with a strong customer / student focus
• Previous experience with Telus PS Suite Electronic Medical Record would be an asset
• Proficient computer skills and speed accuracy for typing
• Proficient in MS Office programs at an intermediate level
• Strong organizational skills and multitasking abilities
• Ability to multi-task and work under pressure
• Ability to work independently as well as in a team environment
• Good judgment independent decision making and problem-solving skills
• Knowledge of health care environments and familiarity with medical health terminology an asset
• Quick learner and able to adapt to a variety of task requests and respond to the needs of various team members
• Satisfactory Canadian Police Clearance document required upon hire

Additional Information

Qualified applicants are invited to submit a detailed resume and cover letter.

Closing Date: Until filled

For further information on The Michener Institute please visit our website at .

The Michener Institute is publicly funded by the Ministry of health and is a respectful caring and inclusive workplace. We are committed to championing accessibility diversity and equal opportunity. We offer accommodation for applicants with disabilities during the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

While we thank all applicants only those selected for an interview will be contacted.

Remote Work: No

Employment Type: Full-time

Key Skills

EMR Systems, Typing, Athenahealth, Clerical Experience, eClinicalWorks, Insurance Verification, Medical office experience, Office Experience, Computer Literacy, Medical Terminology, CPT Coding, Epic

Experience: years

Vacancy: 1