Medical Science Liaison (MSL)

BioSyent Pharma Inc.; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading pharmaceutical company in Canada is seeking a Medical Science Liaison to enhance their Medical Affairs team. This role involves collaborating with healthcare professionals and internal teams to deliver strategic medical insights and support the company's products. The ideal candidate has at least 5 years of MSL experience in the pharma industry, particularly with endocrinologists and obstetricians. Strong communication skills and a Master’s degree in life sciences are essential. Join a team committed to making a meaningful impact in healthcare.

Benefits

Medical & dental coverage

Life insurance

Long-term disability insurance

Training on LinkedIn Learning

Employer matched Employee Share Purchase Plan

Qualifications

• Minimum of 5 years of experience as a field-based MSL in the pharmaceutical industry.
• Prior experience working as MSL with endocrinologists and/or obstetricians/gynecologists.
• Knowledge of regulations governing medical information exchange in Canada.
• Strong understanding of the local healthcare system and clinical priorities.
• Experience in delivering oral presentations within the healthcare profession.

Responsibilities

• Serve as the primary liaison between HCPs and the BioSyent Medical Affairs team.
• Facilitate fair and balanced medical communications with HCPs.
• Critically assess and interpret scientific data.
• Collaborate with internal teams to exchange clinical information.
• Build scientific advocacy among healthcare providers.

Skills

Effective oral presentations

Identifying and engaging stakeholders

Strong understanding of Medical Affairs

Strategic thinking

Collaboration with Sales and Marketing

Independent work

Exceptional communication skills

Fluency in English

Negotiation and influence skills

Education

Master’s degree in life sciences

Doctoral degree (MD, PharmD, PhD)

Job description

Job Description

Are you an expert in and passionate about Medical Affairs in pharmaceutical products? Would you like to apply your expertise to make a meaningful impact in a company that prioritizes scientific innovation and transforms ideas into solutions for the Canadian market? If so, we invite you to contact us! We’re BioSyent () and we are looking for a Medical Science Liaison (MSL) to join our team in Ontario to maintain the growth of our prescription and Natural Health Product brand portfolio. The successful candidate will collaborate with the medical team, Sales and Marketing team, and Medical Leaders to provide strategic direction and implement programs supporting the company's products. Become a valued member of our team, playing a crucial role in the introduction of products that address unmet medical needs in the Canadian market. Join us and contribute to making a meaningful impact on healthcare.

Key Responsibilities

• Serve as the primary liaison between HCPs and the BioSyent Medical Affairs team.
• Facilitate credible, fair, and balanced medical and scientific communications with HCPs.
• Present clinical and disease-state information to a variety of audiences (e.g., key opinion leaders [KOLs], HCPs, and hospital decision-making teams) upon request.
• Develop and maintain “peer-to-peer” scientific relationships with key stakeholders in healthcare, academia, payer, and government organizations according to strategic territory plans.
• Manage strategic scientific partnerships and engage in scientific exchange with KOLs.
• Critically assess and interpret scientific data, translating complex information into clear, tailored messages for diverse internal and external audiences.
• Respond, within defined timelines and according to industry standards, to clinical or scientific inquiries related to BioSyent products.
• Support pharmacovigilance by collecting and reporting adverse events or product complaints in accordance with company procedures.

Medical Leadership and Strategic Planning

• Collaborate cross-functionally with internal teams to ensure alignment and effective exchange of clinical information and insights.
• Communicate key medical insights, opinions, and feedback from KOLs / HCPs to the BioSyent Medical Affairs team to inform and refine medical strategies.
• Develop and deliver scientific communication materials (e.g., slide decks, presentations) for educational and scientific engagements.
• Maintain up-to-date knowledge of relevant medical literature and apply critical appraisal skills to scientific publications.
• Conceptualize, organize, chair, and execute medical-scientific events in collaboration with internal stakeholders.
• Build scientific advocacy and foster engagement among healthcare providers and thought leaders around BioSyent’s products and therapeutic areas.

Other Responsibilities

• Ensure prompt reporting (within 24 hours) of any complaints, including potential adverse drug reactions, to the designated responsible person as outlined in training.
• Perform additional duties as assigned by the Director of Medical and Regulatory Affairs.

Qualifications

• Master’s degree in life sciences is the minimum requirement.
• A doctoral degree in life sciences (MD, PharmD, PhD, or equivalent) is preferred.
• Minimum of 5 years of experience as a field-based MSL in the pharmaceutical industry.
• Prior experience working as MSL with endocrinologists and / or obstetricians / gynecologists required.
• MSL experience with pediatricians and general practitioners / family physicians is an asset.
• Knowledge of regulations governing medical information exchange with healthcare professionals within the Canadian pharmaceutical environment.
• Strong understanding of the local healthcare system, clinical priorities, and operational processes.
• Knowledge of the pharmaceutical industry and familiarity with regulatory requirements.
• Experience in delivering oral presentations within the healthcare profession to both large and small audiences.

Skills & Competencies

• Proven ability to deliver effective oral presentations to healthcare audiences, both large and small.
• Skilled in identifying, profiling, and engaging internal and external stakeholders to develop appropriate solutions.
• Strong understanding of Medical Affairs functions and their alignment with business objectives.
• Strategic thinker with the ability to translate objectives into actionable plans aligned with organizational goals.
• Demonstrated collaboration with Sales and Marketing teams while maintaining scientific integrity.
• Ability to work independently with excellent self-leadership, initiative, and minimal supervision.
• Exceptional communication skills, including written, verbal, presentation, and facilitation abilities.
• Fluency in English required; proficiency in French is an asset.
• Strong negotiation and influence skills, with a proven ability to build and maintain partnerships with thought leaders.

Working Conditions

• Full-time, field-based position with a home office setup; occasional in-office presence as required.
• Primarily conducted during standard business hours; occasional evening or weekend work may be necessary.
• Territory will be defined by the hiring manager.
• Frequent travel required (up to 60% of the time).

Compensation & Benefits

• Medical & dental coverage
• Life insurance
• Long-term disability insurance
• Training and Development on LinkedIn Learning
• Employer matched Employee Share Purchase Plan

What It’s Like at BioSyent

At BioSyent, our values aren’t just words — they’re how we operate, every day. Integrity, respect, and leadership are at the heart of how we work with each other, our customers, and our partners. We take a long‑term view of success, balancing smart growth with sustainable business practices. Challenges are part of the journey, but we face them with resilience and a mindset that sees change as an opportunity to evolve. Ask our team what it’s like to work here, and you’ll hear about a flexible, collaborative, supportive culture where people are empowered to contribute and grow. We keep things nimble and connected — minimal red tape, open lines of communication, and easy access to decision‑makers. At BioSyent, we’re driven by results that matter. When priorities arise, we come together as a team. When it’s time to focus, we trust each other to deliver. Here, every individual plays a meaningful role and can see the direct impact of their contributions — one of the many advantages of being part of a dynamic, growing company.

How to Apply

Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you will receive an email inviting you to log in and view your assessment results. We are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected, and supported. If you require any assistance, please contact us by using the “Help” button. We will review applications, with priority given to those who have completed the assessment and look forward to hearing from you. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Join BioSyent and make a difference in the pharmaceutical industry by providing vital medical information to those who need it most.