medical office secretary-receptionist

Government of Canada - Central; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government agency in Northwestern Ontario is hiring for customer service personnel to perform various clerical duties. The ideal candidate will have a non-university diploma, 2-3 years of experience, and be comfortable in a fast-paced work environment. Responsibilities include greeting visitors, data entry, and managing appointments. This role requires an organized individual with excellent communication skills and the ability to multitask.

Benefits

Dental plan

Health care plan

Vision care benefits

Life insurance

Pension plan

Learning/training paid by employer

Paid time off (volunteering or personal days)

Team building opportunities

Parking available

Qualifications

• 2 years to less than 3 years of experience required.
• Ability to work independently in a fast-paced environment.
• Attention to detail is essential.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide customer service and handle inquiries.
• Perform clerical duties including filing and data entry.
• Schedule and confirm appointments.

Skills

Efficient interpersonal skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Ability to multitask

Time management

Education

Non-university certificate or diploma (3 months to less than 1 year)

Tools

MS Office

Word processing software

Spreadsheet

Electronic medical records

MS Excel

MS Outlook

MS PowerPoint

MS Word

MS Windows

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Experience and specialization

• Electronic medical records
• Electronic scheduler
• Word processing software
• MS Office
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Life insurance
• Pension plan

Other benefits

• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available