Medical Office Manager

RESTORE MEDICAL CLINICS INC; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

Une clinique médicale dynamique à Ottawa recherche un Gestionnaire de Bureau Médical pour coordonner divers services médicaux. Le candidat devra avoir une expérience en gestion, être bilingue, et posséder d'excellentes compétences en communication. Ce poste offre la possibilité de travailler dans un environnement en pleine croissance, avec des responsabilités variées incluant la gestion des plaintes et la communication avec les patients.

Qualifications

• Expérience préalable dans le domaine médical ou des soins de santé.
• Capacité à travailler de manière autonome et efficacité dans la gestion du temps.
• Connaissances en terminologie médicale ou certification en terminologie médicale.

Responsibilities

• Gérer les opérations de bureau médical et assurer la satisfaction des patients.
• Maintenir la communication avec les fournisseurs de soins de santé et traiter les plaintes.
• Organiser les horaires des patients et gérer la facturation et les dossiers médicaux.

Skills

Bilinguisme (Français et Anglais)

Leadership

Organisation

Compétences en communication

Discrétion

Education

Diplôme en Administration des affaires ou Santé

Certificat de Secrétaire Médical (CMS)

Tools

TELUS PS Suite

QuickBooks

Logiciels de gestion de cabinet

Job description

We are seeking a Medical Office Managerto become apart of our team!You willcoordinate medical and health services in our clinic.

Responsibilities :

• Respond and ensure that patient inquiries and complaints are handled in an appropriate, timely, and satisfactory manner
• Maintain and build positive relations with referring healthcare providers, hospital liaisons, and patients
• Perform patient scheduling, inter-clinic communication, registration, medical records, billing and collection, and cash posting
• Complete patient billing using EMR
• Handle telephone calls
• Data entry and processing for the physician’s and corporate accounts
• Develop, implement and maintain office policies and procedures
• Maintain office services by organizing office operations and procedures; preparing payroll if required; reviewing and approving supply requisitions if required
• Communicate with technical support for EMR
• Ensure compliance with current healthcare regulations, medical laws, and ethics
• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement
• Other duties as assigned

Qualifications :

• Previous experience in healthcareor other medical fields
• Must be fluently bilingual in French and English both written and spoken . An understanding of other languages is an asset
• Experience in a managerial role
• Experience with TELUS PS Suite
• Strong leadership qualities
• Strong organizational skills
• Excellent written and verbal communications skills
• Knowledge of business and accounting processes usually obtained from an Associates or Bachelors degree in Business Administration, Accounting, or Health Care Administration is an asset
• Certifications, such as the Certified Medical Secretary (CMS) designation from the Ontario Medical Secretaries Association – Health Care Associates (OMSA– HCA) or Medical Administrative Assistant Certificate are assets
• Knowledge of medical terminology or Basic Medical Terminology Certificate
• Ability to communicate effectively by telephone and in-person in an empathic and patient-centric manner
• Demonstration of good judgment with an ability to work independently in a time-efficient manner
• Computer skills, including proficiency in word processing, spreadsheet programs, appointment scheduling, QuickBooks, and ability to master practice management software
• Ability to apply discretion with confidential information
• Working knowledge of OHIP codes and billing as well as the ability to accurately bill and reconcile
• Candidates are required to be legally entitled to work in Canada to apply to this position

Assests :

• Valid Standard First Aid and CPR (Level C)
• Experience working with a culturally diverse clientele
• Ability to speak other languages is a plus

Company Description

Restore Medical Clinics is centrally located at 786 Bronson Avenue (at Carling) in Ottawa. We are an up-and-coming, fast-paced multidisciplinary medical complex.

Company Description

Restore Medical Clinics is centrally located at 786 Bronson Avenue (at Carling) in Ottawa. We are an up-and-coming, fast-paced multidisciplinary medical complex.

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Medical Office Manager • Ottawa, ON, Canada