Medical Office Manager

Total Life; Edmonton; On-site; CAD 60,000; Full time

Job summary

A telehealth company is seeking a skilled Medical Office Manager to ensure efficient operations and compliance with healthcare regulations. The role includes supervising staff, managing daily office activities, and overseeing patient relations in a high-stress environment, offering career growth opportunities.

Benefits

Equity

Bonus

Massive Growth Opportunity

Qualifications

• 3+ years of experience in healthcare office settings.
• Proven leadership experience.
• Familiarity with CRM and EMR systems.

Responsibilities

• Supervise daily operations and manage staff.
• Maintain records compliant with HIPAA regulations.
• Handle patient inquiries and conflict resolution.

Skills

Leadership

Organizational Skills

Time Management

Communication

Project Management

Education

Bachelor's Degree

Tools

CRM systems

EMR systems

Job description

Job Title: Medical Office Manager

We are seeking an experienced and organized Medical Office Manager to oversee the daily operations of our telehealth company. The ideal candidate will have strong leadership skills, an understanding of healthcare administration, and the ability to manage staff and patient contact in a high-stress environment. This role is vital in ensuring our company runs smoothly, efficiently, and in compliance with all relevant healthcare regulations.

Responsibilities

1. Supervise daily operations of the office, including coordinating with the client services team and the provider services team.
2. Hire, train, schedule, and manage staff.
3. Maintain and update records, ensuring compliance with HIPAA and other privacy regulations.
4. Oversee billing and coding processes.
5. Liaise with insurance companies for credentialing, enrollments, and resolving billing issues.
6. Monitor office budgets, expenses, and financial performance; assist with payroll and vendor management.
7. Develop, implement, and update office policies and procedures.
8. Handle patient inquiries, complaints, and conflict resolution professionally.

Qualifications

• Bachelor's Degree
• 3+ years of experience in healthcare office settings
• Familiarity with CRM and EMR systems
• Strong organizational, time and project management, and communication skills
• Proven leadership experience

Benefits

Salary: $60,000
Equity + Bonus + Massive Growth Opportunity