Medical Office Assistant / Receptionist (Entry Level)

Dr. Aaron W. Joe, MD Frcsc Inc.; Kelowna; On-site; CAD 35,000 - 45,000; Full time

Job summary

A compassionate ophthalmology team in Kelowna is seeking full-time and part-time Entry-Level Medical Office Assistants/Receptionists. In this fast-paced role, you will greet patients, schedule appointments, and maintain records. Ideal candidates will possess strong communication and customer service skills, with a willingness to learn. The position offers in-house training and benefits. Join a dedicated team making a difference in patient care.

Benefits

Professional development opportunities

Tuition assistance

Comprehensive group benefits

Parking allowance

Team appreciation events

Qualifications

• Must be comfortable working in a fast-paced environment.
• Proficiency in communication, organization, and customer service is expected.
• Participation in structured training is required.

Responsibilities

• Greeting and assisting patients in person and via phone.
• Scheduling appointments and maintaining patient records.
• Verifying patient information and coordinating with staff.
• Participating in training programs to strengthen knowledge.

Skills

Communication skills

Organization skills

Customer service skills

Eagerness to learn

Team-oriented

Computer proficiency

Education

Completion of or enrollment in Medical Office Assistant program

Tools

EMR

Job description

The Opportunity

We’re excited to welcome one full-time and one part-time Entry‑Level Medical Office Assistant / Receptionist to our team. In this role, you’ll provide friendly, efficient support for our patients while building your knowledge of medical office operations and ophthalmology. This position is perfect for someone who enjoys connecting with people, is motivated to learn, and thrives in a busy, fast‑paced clinical environment.

Your Responsibilities:

• Greeting and assisting patients in person and by phone
• Scheduling appointments and maintaining accurate patient records
• Verifying patient information and coordinating with clinical staff
• Participating in ongoing training and coursework to strengthen medical and ophthalmology knowledge

Schedule

• Full‑Time Position: Monday to Friday (approximately 40 hours per week)
• Part‑Time Position: Must be available at minimum Mondays and Thursdays, 7:30 AM – 4:00 PM; additional shifts may be offered based on clinic needs

What We’re Looking For

• Completion of or enrollment in a Medical Office Assistant / Medical Administration program (asset, not required)
• Strong communication, organization, and customer service skills
• Eagerness to learn and willingness to participate in structured training and coursework
• Comfort working in a fast‑paced, team‑oriented environment
• Computer proficiency; EMR experience is an asset

About Us

We are a compassionate and excellence‑driven ophthalmology team specializing in retinal, vitreous, and macular diseases and disorders. Our collaborative group supports our physicians in efficiently coordinating and scheduling both emergency and routine surgeries, consultations, diagnostic testing, and a variety of in‑office procedures.

We’re committed to fostering a supportive and rewarding workplace where every team member can grow and thrive.

Benefits

• In‑house training and professional development opportunities
• Tuition assistance for continued education
• A comprehensive group benefits package (for eligible employees)
• Parking allowance and other staff perks
• Team appreciation events throughout the year

If you’re passionate about excellence in patient care and want to be part of a dedicated team making a difference in the lives of others, we’d love to hear from you.