Medical Office Assistant/Receptionist

Harmony Family Health Clinic; St. Albert; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local health clinic in Canada is seeking a friendly Medical Office Assistant (MOA)/Receptionist to join their team. This part-time position offers competitive pay ranging from $21 to $24 per hour, with opportunities for additional shifts and a future full-time role. Responsibilities include administrative and clinical support, ensuring smooth operations and exceptional patient care. Applicants should possess strong computer skills and excellent communication abilities.

Benefits

On-site parking

Qualifications

• Completion of a recognized Medical Office Assistant program is preferred.
• Previous experience in a family or primary care clinic is an asset.
• Professional, compassionate, and team-oriented demeanor.

Responsibilities

• Provide essential administrative and clinical support.
• Greet and assist patients courteously.
• Take and record vitals as required.
• Clean and restock exam rooms weekly.
• Link patients from Ocean and send documents as needed.

Skills

Strong computer skills

Excellent communication skills

Multitasking ability

Organizational skills

Education

Medical Office Assistant program

Tools

Accuro EMR

Job description

We are seeking a friendly, organized, and reliable Medical Office Assistant (MOA)/Receptionist to join our patient-centered family practice. This role provides essential administrative and clinical support to ensure smooth daily operations and exceptional patient care. The position offers consistent part-time hours with opportunities to pick up additional shifts as needed, and potential for a full-time position in the future.

Regular Scheduled Hours

• Monday: 1:00 pm – 7:00 pm (includes evening hours)
• Tuesday – Thursday: 6:45 am – 11:30 am
• Friday: 11:00 am – 3:00 pm

Responsibilities

Administrative Duties

• Download and distribute incoming faxes
• Review and return voicemails and emails promptly
• Greet, check-in, and assist patients courteously
• Book appointments in person and by phone
• Call patients for results, follow-up, and rebooking as requested
• Fax triplicate prescriptions and other documents as required
• Check and process incoming mail
• Assist patients with intake forms and license plate registration
• Handle patient payments and invoices
• Maintain and tidy the waiting room and children’s area daily

Clinical Support

• Take and record vitals as required
• Perform urine dip tests and Snellen vision tests
• Assist with procedures (Pap tests, biopsies, Nexplanon insertions, etc.)
• Act as chaperone when appropriate (e.g., female patient with male NP)
• Clean and restock exam rooms (minimum once weekly)
• Clean rooms post-procedure
• Start WCB forms and prenatal records
• Link patients from Ocean and send questionnaires/documents as needed
• Communicate test results to patients when appropriate

Qualifications

• Completion of a recognized Medical Office Assistant program is preferred but not mandatory
• Previous experience in a family or primary care clinic an asset
• Strong computer and EMR skills (Accuro or similar)
• Excellent communication, multitasking, and organizational skills
• Professional, compassionate, and team-oriented demeanor

Compensation

• Competitive hourly wage ($21–$24 based on experience)
• Supportive and collaborative work environment
• Opportunity for additional casual hours and future full-time role

Requirements

• Must provide both a criminal and vulnerable sector check prior to start date
• Maintain BLS certification (training provided annually)

Pay: $21.00-$24.00 per hour

Expected hours: 23.25 per week

Benefits

• On-site parking

Work Location: In person