Medical Office Assistant/Receptionist

Affinity Women's Health; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare facility in the Burnaby area is seeking a dedicated individual for the role of Medical Office Assistant. Responsibilities include managing front desk operations, booking procedures, handling patient communications, and maintaining records. The ideal candidate will have at least 2 years of medical office experience with a focus on gynecology or women's health, and will be proficient in EMR systems. This is a full-time position offering competitive pay and the opportunity to work in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in a medical office setting.
• OR booking experience required.
• Flexibility to work at both Burnaby and Vancouver locations.

Responsibilities

• Manage front desk operations at both clinic locations.
• Handle a high volume of phone calls and patient emails professionally.
• Coordinate and book OR procedures at multiple hospital sites.

Skills

Time management

Organization

Multitasking

Communication skills

Education

DCS / DEC

Tools

Plexia

Job description

• Manage front desk operations at both clinic locations
• Handle a high volume of phone calls and patient emails professionally and efficiently
• Coordinate and book OR procedures at multiple hospital sites
• Schedule appointments, follow-up visits, and surgical consultations
• Maintain accurate patient records using Plexia or similar EMR
• Process referrals, requisitions, and patient documentation
• Liaise with hospital booking departments, clinic staff, and external providers
• Support patient flow and ensure a positive experience throughout the clinic
• Perform general administrative duties as needed

Qualifications

• Minimum 2 years of experience in a medical office setting (gynecology or women’s health an asset)
• OR booking experience required
• Experience with Plexia or comparable EMR systems
• Excellent time management, organization, and multitasking abilities
• Strong communication skills (verbal and written)
• Ability to work in a busy, fast-paced environment
• Flexibility to work at both Burnaby and Vancouver locations

Job Type: Full-time

Pay: $25.00-$28.00 per hour

Expected hours: 40 per week

Ability to commute/relocate:

• Burnaby, BC V5G 1T4: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (required)

Experience:

• MOA: 2 years (required)

Work Location: In person