Medical Office Assistant (MOA)

KAS Recruitment; Burnaby; On-site; CAD 30,000 - 60,000; Part time

Job summary

A multidisciplinary clinic in Burnaby is seeking a Medical Office Assistant (MOA) to provide exceptional patient care. The role requires strong communication, organization, and data entry skills. Responsibilities include managing front-desk operations, scheduling appointments, and supporting clinic operations. Compensation ranges from $20 to $25 per hour, based on experience. Join a stable and supportive team aimed at delivering top-notch patient experiences.

Benefits

Stable work environment

Opportunities for skill growth

Transit-friendly location

Qualifications

• Previous MOA / medical reception experience is preferred.
• Proficiency in JaneApp or ability to learn quickly.
• Tech-savvy with accurate data entry.

Responsibilities

• Greet patients and manage front-desk operations.
• Schedule and confirm appointments.
• Process payments and maintain accurate patient records.
• Support day-to-day operations of the clinic.

Skills

Communication

Organization

Data Entry

Teamwork

Tools

JaneApp

POS systems

Job description

Job Description

Job Description

About the Role

Join a thriving, well-established multidisciplinary clinic providing exceptional patient care in the heart of Burnaby. We’re looking for a hard‑working, detail‑oriented MOA who thrives in a fast‑paced, team‑based environment. If you enjoy supporting clinicians and creating a smooth, welcoming experience for patients, this role is for you.

What You’ll Do

• Greet patients, manage check-ins / outs, and deliver an outstanding front‑desk experience.
• Schedule, confirm, and adjust appointments using JaneApp (experience preferred).
• Handle multi‑line phones and inboxes; respond to patient inquiries with professionalism.
• Process payments, issue receipts, manage direct billing / ICBC / extended benefits where applicable.
• Maintain accurate patient records, intake forms, referrals, and documentation.
• Coordinate with a multidisciplinary team (e.g., physio, chiro, RMT).
• Support day‑to‑day clinic operations (room turnovers, inventory, tidy reception, opening / closing).
• Protect patient confidentiality and adhere to clinic policies and privacy regulations.

What You Bring

• Previous MOA / medical reception experience (multidisciplinary clinic experience is an asset).
• JaneApp proficiency (or demonstrated ability to learn quickly).
• Strong communication, organization, and follow‑through; you stay calm under pressure.
• Tech‑savvy with accurate data entry and comfort with POS / benefits billing.
• A team‑first mindset and a reputation for reliability and initiative.
• Availability for the posted hours, including rotating Saturdays.

Nice‑to‑Haves

• Experience with ICBC / MSP / extended health direct billing.
• Basic understanding of medical terminology and clinic workflows.
• Second language (common local languages are an asset).

Hours & Compensation

• Clinic hours : Mon‑Fri 10:00-7:00; Sat 10:00-4:00.
• Compensation : $20-25 / hr (commensurate with experience)

Why Join Us

• Stable, well‑established clinic with steady patient volume.
• Transit‑friendly location (1 block from SkyTrain).
• Supportive, collaborative team and clear procedures that set you up for success.
• Opportunities to grow your skills with a respected local practice.