Medical Office Assistant/ Clerk - (221480)

Island Health; Burnaby; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional health authority in Metro Vancouver is seeking a Medical Office Assistant/Clerk. You will perform clerical tasks, assist with patient visits, and answer inquiries from various stakeholders. The ideal candidate has a Grade 12 education, medical office experience, and strong communication skills. Join a dedicated team focused on patient and staff safety.

Qualifications

• Grade 12 education and graduation from a Medical Office Assistant course required.
• Two years of recent related experience in a health care setting preferred.
• Experience with at-risk or street-involved populations is preferred.

Responsibilities

• Perform a variety of clerical duties including scheduling and data entry.
• Assist with the operation and flow for patient visits and care.
• Answer general inquiries from clients, physicians, staff, and the public.

Skills

Effective teamwork

Organizational skills

Communication skills

Typing speed 50 wpm

Proficiency in word processing

Understanding Medical Terminology

Ability to follow instructions

Tact and diplomacy

Education

Grade 12 education

Graduation from Medical Office Assistant course

Tools

Spreadsheet applications

Clinical information systems

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS: Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.

https://jd.viha.ca/JD3663.pdf