Medical Office Assistant/ Clerk - (219990)

Island Health; Ladysmith; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional health authority in Cowichan Valley is seeking a Medical Office Assistant/Clerk to perform clerical duties and assist with patient care. Responsibilities include scheduling, billing, and handling inquiries in a busy clinic. Candidates must have Grade 12 education, completion of a Medical Office Assistant course, and at least two years of relevant experience. Strong communication skills and proficiency in medical terminology are essential.

Qualifications

• Minimum two years' recent experience in a health care setting.
• Experience with at-risk populations preferred.

Responsibilities

• Perform clerical and medical office duties.
• Assist primary care providers with patient visits.
• Handle general inquiries from clients and staff.

Skills

Effective teamwork

Task organization and prioritization

Effective communication

Typing speed of at least 50 wpm

Proficiency in word processing and spreadsheets

Understanding of Medical Terminology

Equipment operation

Tact and diplomacy

Education

Grade 12 education

Medical Office Assistant course

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS: Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.