Medical Office Assistant/ Clerk - (216894)

Island Health; Victoria; On-site; CAD 30,000 - 40,000; Full time

Job summary

A regional health authority in Victoria, Nova Scotia is seeking a Medical Office Assistant/Clerk. The successful candidate will perform clerical duties, assist healthcare providers, and ensure efficient patient visits. Ideal candidates will have a Grade 12 education, completion of a Medical Office Assistant course, and experience in a health care setting. Skills in communication, organization, and proficiency in computer applications are required. This is an excellent opportunity to contribute to patient care and support in a collaborative health environment.

Qualifications

• Grade 12 education and graduation from a Medical Office Assistant course.
• Two years' recent experience in a healthcare setting.
• Experience with at-risk or street-involved populations preferred.

Responsibilities

• Perform clerical and medical office assistant duties.
• Schedule appointments and manage provider billing.
• Assist primary care providers with patient flow.

Skills

Effective teamwork in health centre

Organizational skills

Effective communication

Typing speed of 50 wpm

Proficiency in word processing

Understanding Medical Terminology

Tact and diplomacy

Education

Grade 12 education

Medical Office Assistant course

Tools

Computer word processing

Spreadsheet applications

Clinical information systems

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS: Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.