Medical Office Assistant – (2026-131)

Collage; Kamloops; On-site; CAD 38,000 - 43,000; Full time

Benefits offered by this job

Extended health benefits

Paid training

3 weeks vacation

13 statutory holidays

Sick leave accrual

Wage progression

Job summary

Foundry Kamloops is opening a new youth-focused health and wellness centre in Kamloops, BC. We seek a Medical Office Assistant to help prepare clinical spaces, organize systems, and create a welcoming, youth-friendly environment.

You will support daily clinic flow, appointments, and referrals as the centre becomes operational. The role offers full-time hours, 37.5 per week, and benefits including extended health coverage, vacation, and paid training.

Qualifications

• Must have Medical Office Assistant certificate or equivalent experience.
• Minimum three years in medical/clinical or primary care setting.
• Experience with youth or vulnerable populations in clinical/administrative role.

Responsibilities

• Support clinic setup and opening (supplies, systems, space prep).
• Prepare for appointments and support clinicians.
• Coordinate referrals, scheduling, and follow-ups.

Skills

Attention to detail

Empathy

Clear communication

Multitasking

Ability to work independently and in a

Education

Medical Office Assistant certificate

Equivalent education/experience

Tools

EMRs

Scheduling systems

Office software

Job description

Youth Services Full Time Kamloops, BC $27.53 - $31.57 CAD per hour

EDUCATION, EXPERIENCE, and REQUIREMENTS:

• Medical Office Assistant certificate
• Minimum three (3) years recent related experience in a medical, clinical, or primary care setting
• Experience working with youth or vulnerable populations in a supportive, client-facing, or administrative role
• New clinic setup experience strongly preferred
• An equivalent combination of education, training, and experience will be considered.

BENEFITS:

• Compensation - $27.53 - $31.57 per hour/hr.
• Extended health benefits (dental, vision, paramedical, EFAP, life insurance)
• Paid training and ongoing professional development
• 3 weeks vacation after 1 year (increases with seniority)
• 13 paid statutory holidays annually
• Sick leave accrual (1 day/month)
• Wage increases based on hours worked (up to Step 4)
• Internal priority for future opportunities
• Community involvement and well-being activities

ABOUT THE JOB:

Foundry is a provincial model that provides integrated health and wellness services for young people. Foundry Kamloops is preparing to open its doors in 2026, and we are seeking a Medical Office Assistant to join the founding team.

This is a unique opportunity to support the setup and launch of a new centre, working closely with the Foundry Manager and interdisciplinary team to prepare clinical spaces, organize systems, and help create a welcoming, youth-friendly environment.

As the centre becomes operational, you will transition into a core role supporting daily clinic flow, coordinating appointments and referrals, and ensuring youth and caregivers receive accessible, responsive care.

Key Responsibilities:

• Support clinic setup and opening (supplies, systems, space preparation)
• Prepare for appointments and support clinicians
• Coordinate referrals, scheduling, and follow-ups
• Welcome and support youth and caregivers (including those in distress)
• Maintain records, confidentiality, and organized clinical spaces
• Support daily operations and collaborate with the team

SKILLS, KNOWLEDGE, and ABILITIES:

• Strong attention to detail and accuracy
• Clear, respectful, and professional communication
• Comfortable using EMRs, scheduling systems, and office software
• Quick to learn new systems and processesHighly organized with the ability to multitask
• Able to work both independently and as part of a team
• Calm and supportive in fast-paced or emotionally sensitive situations
• Culturally aware and able to build rapport with diverse communities, including Indigenous, LGBTQ2S+, and newcomer youth
• Strong understanding of confidentiality and professional boundaries
• Willingness to complete required training (provided at no cost), including:
  First Aid & CPR-C, Mandt (RCT), SafeTALK, Naloxone, Privacy & Information Sharing, and more
• BCGEU Union membership required (1.85% dues)
• Successful completion of a criminal record check with vulnerable sector clearance

PROGRAM: Foundry Kamloops

STATUS: Full-Time

HOURS of WORK: 37.5 hours per week

SCHEDULE: Monday to Friday. Primarily during standard office hours of 8:30 am–4:30 pm, including 1–2 evening(s) per week, up to 7:00 pm, to accommodate low-barrier youth access to services.

REPORTS TO: Foundry Manager

COMPENSATION: $27.53 - $31.57 per hour (Grid 10 as per collective agreement)

CLOSING DATE: Position closes when a suitable candidate is found

JOB NUMBER: 2026-131

If you need any accommodations at any stage of the hiring process, contact us at [e-mail].

ICS is proud to be an equal-opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer.