medical office assistant

Government of Canada - Central; Vaughan; On-site; CAD 40,000 - 55,000; Full time

Job summary

A governmental health service in York Region is seeking a receptionist to provide essential administrative support and customer service. Responsibilities include greeting clients, handling calls, and maintaining records. Candidates should have relevant education, excellent communication skills, and a strong ability to multitask in a busy environment.

Benefits

Variable or compressed work week

Other benefits

Qualifications

• Experience in customer service is an asset.
• Understanding of medical terminology is required.
• Proficiency in computer and technology is essential.

Responsibilities

• Greet visitors and direct them to contacts or service areas.
• Provide information to clients and the public.
• Handle basic clerical duties and data entry.

Skills

Interpersonal skills

Oral communication

Written communication

Organizational skills

Reliability

Team player

Multitasking

Time management

Education

College, CEGEP or equivalent experience

Tools

MS Office

Electronic medical records

MS Windows

Electronic mail

MS Word

Job description

Overview

Languages: English.

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience
• Medical reception/receptionist

Experience

Experience an asset.

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Health care institution, facility or clinic

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Perform data entry
• Provide customer service

Experience and specialization

• Computer and technology knowledge
• Electronic medical records
• MS Office
• Electronic mail
• MS Word
• MS Windows

Technical terminology

• Medical

Additional information

• Security and safety
• Basic security clearance
• Criminal record check

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitaskTime management

Benefits

• Other benefits
• Variable or compressed work week