Medical Office Assistant

WELL Health Technologies Corp; Vancouver; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A healthcare service provider in Vancouver is seeking a part-time Medical Office Assistant to support patient care and clinic operations. The role involves greeting patients, scheduling appointments, and maintaining medical records. Ideal candidates will have strong organizational and communication skills, as well as previous medical office experience. Flexible hours include occasional remote work.

Benefits

Competitive salary

Inclusive workplace culture

Support for diversity and accessibility

Qualifications

• Strong organizational and communication skills.
• Previous medical office experience is preferred.
• Ability to commute reliably between Surrey and Vancouver.

Responsibilities

• Greet and register patients, verify insurance, and process payments.
• Schedule and confirm appointments, managing patient flow throughout the day.
• Maintain accurate and up-to-date electronic medical records.

Skills

Organizational skills

Communication skills

Previous medical office experience

Job description

JobTitle: Medical Office Assistant

Entity: HTC

JobType: Part-time

HourlyRate: $21–$24/hour

WorkLocation: Vancouver, BC (occasional travel to Surrey; some remote hours)

About the Company

WELL Health Hemorrhoid Treatment Centres specialize in providing compassionate, effective care for patients with hemorrhoids and related conditions. We offer advanced, minimally invasive treatments in a supportive, patient-centered environment. Our dedicated team is committed to improving patient comfort, care quality, and long-term health outcomes.

Position Summary

As a Medical Office Assistant at WELL Health Hemorrhoid Treatment Centres, you’ll play an essential role in supporting patient care and clinic operations. Working primarily in our Vancouver clinic—and occasionally in Surrey—you’ll collaborate closely with physicians and clinic staff to deliver a smooth and positive patient experience. This role also includes a few hours of virtual administrative work each week, allowing for flexibility. The ideal candidate will be detail-oriented, compassionate, and organized, with excellent communication skills and a commitment to patient-focused service.

What You’ll Be Doing

Medical Office Assistant Duties

• Greetandregisterpatients,verifyinsurance,andprocesspayments
• Scheduleandconfirmappointments,managingpatientflowthroughouttheday
• Escortpatientstoandfrom examroomsandcleanroomsbetweenappointments
• Maintainaccurateandup-to-dateelectronicmedicalrecords
• Answerphones,respondtoinquiries,andmanagecliniccorrespondenceandfaxes
• Assistwithminorclinicaltasksandsupportphysiciansasneeded
• Handlebillingtasksandsubmitinsuranceclaims
• Ensureexam roomsandadministrativeareasareclean,stocked,andorganized
• Contributetoawelcoming,efficient,andpatient-focusedclinicenvironment

You Have

• Previousmedicalofficeexperience
• Strongorganizationalandcommunicationskills
• AbilitytocommutereliablybetweenSurreyandVancouver
• Comfortworkingindependentlyandaspartofateam

The wage offered for this position will be competitive and determined based on your experience, qualifications, skills, and the specific needs of the organization. At WELL Health, we believe in fair and equitable compensation and aim to offer a competitive salary that reflects your value and expertise.

WELL Health is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, nationality, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated, fostering a culture where everyone can thrive—this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects our strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being. We are proud to align with its Healthy Place to Work ESG strategy pillar.

Read more about us: https://stories.well.company