Medical Office Assistant

Woodland Family Practice; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local medical practice in Metro Vancouver is seeking a full-time Medical Office Assistant to provide assistance in delivering excellent patient care. This role involves scheduling appointments, managing phone calls, and maintaining patient records among other tasks. The ideal candidate will have excellent communication skills, a friendly attitude, and relevant experience. A supportive team environment is offered with opportunities for personal and career growth, contributing to the practice's inclusive and equitable mission.

Benefits

Health spending account

Stocked staffroom with snacks

Friendly and supportive colleagues

Qualifications

• Excellent computer skills required.
• Experience in a medical office is an asset.
• Fluent in English is necessary.

Responsibilities

• Answer telephone and make patient phone calls.
• Schedule appointments and manage the reception.
• Collect and prepare laboratory specimens.

Skills

Friendly and helpful attitude

Excellent computer skills (Word, Excel & EMR)

Excellent verbal, written, and interpersonal communication skills

Verbal proficiency in English

Attention to detail

Strong organization skills

Education

MOA education or previous related experience

Tools

Knowledge of EMR systems

Experience with MSP, ICBC & WCB billing codes

Job description

Woodland Family Practice Medical Office Assistant Position

Job Description

Woodland Family Practice is a group practice of 5-6 family doctors located at Nanaimo Street and East 1st Avenue. We strive to provide excellent and inclusive patient care and are looking for medical office assistants full time to help support us! We will provide a supportive work environment with opportunity for personal and career growth. We are looking for an individual who shares our passion to be inclusive, equitable and sustainable.

General Qualifications

• Friendly and helpful attitude
• Excellent computer skills with knowledge of Word, Excel & EMR (Knowledge of MedAccess and Oceans is an asset)
• Excellent verbal, written and interpersonal communication skills
• Verbal proficiency in English. (Conversational Cantonese-Chinese is an asset)
• Skill in developing and maintaining effective working relationships with staff, patients, and external agencies
• Knowledge of health administrative practices and ability to adhere to organizational policies, procedures and systems
• Attention to detail
• Strong organization skills and ability to prioritize
• Ability to take initiative and to exercise sound judgment, decision-making and problem-solving expertise
• Knowledge of or experience with MSP, ICBC & WCB billing codes and procedures is an asset
• MOA education or previous related experience is an asset

General Duties & Responsibilities

• Answer telephone and make patient phone calls
• Checking email and online messaging portal
• EMR task management
• Ensuring daily paperwork completed (scans/recalls/referrals)
• Escort patient to exam room
• Maintain records of office supplies and inventory
• Schedule appointments & appointment maintenance
• Set up/clean/stock patient rooms
• Work in reception (greet patients)
• Collect and prepare laboratory specimens
• Immunization set up
• Measure patient’s weight and height, take patient vital signs
• Monitor patients (in clinic) after tests and immunizations
• Prenatal, complete physical exam and pap set up (including weights & blood pressure)
• Restock supplies in patient rooms
• Review and submit MSP, ICBC & WCB billing claims
• Triage patients over the telephone using a protocol to determine the acuity of the visit and the visit-length for scheduling purposes.

Benefits

• Team-based and values-driven organization - inclusivity, sustainability, balance, equity, community
• Friendly & supportive colleagues
• Staffroom stocked with snacks!
• Office closed for lunch
• Vibrant neighbourhood with a bakery, cafe and shops.
• Close to public transport and bike path (Adanac bike route)
• Brand new clinic, fully electronic with reduced carbon footprint
• Health spending account

Job Types: Full-time

Hours: Monday - Friday 8:30am to 5pm

Salary: $22.00-$26.00 per hour, based on level of experience

Note: Do not call the clinic to inquire about your application. Successful candidates will be contacted through Indeed.

Application question(s)

• Are you able to type at least 30wpm?
• Are you available full-time?

Language

• Fluent English (required)

Work Location

• In person

Job Type: Full-time

Pay: $22.00-$26.00 per hour

Application question(s):

Language:

Work Location: In person