medical office assistant

Home Sleep Care; Southwestern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A healthcare services provider in Southwestern Ontario seeks a Receptionist to manage customer inquiries, schedule appointments, and perform clerical duties. Candidates must have a high school diploma and possess strong communication skills. The role offers competitive health benefits and a supportive work environment.

Benefits

Health care plan

Dental plan

Vision care benefits

Registered Retirement Savings Plan (RRSP)

Bonus

Free parking available

Qualifications

• 1 to 2 years of experience in a relevant role.
• Ability to work independently in a fast-paced environment.
• Skills in data entry and customer service.

Responsibilities

• Greet people and direct to contacts or service areas.
• Provide basic information to clients and the public.
• Schedule and confirm appointments.
• Perform clerical duties, such as filing and sorting mail.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Organized

Reliability

Team player

Ability to multitask

Time management

Education

Secondary (high) school graduation certificate

Tools

MS Office

Word processing software

Electronic medical records

Job description

Work Term

Permanent

Work Language

English

Hours

37.5 hours per week

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting

• Private sector
• Various locations
• General office

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Word processing software
• MS Office
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Area of work experience

• Cleaning

Transportation / travel information

• Own vehicle
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available