Medical Office Administrator (Part-time)

EPICare Medical; Hamilton; On-site; CAD 60,000 - 80,000; Part time

Job summary

A healthcare practice in Hamilton is seeking a part-time Medical Office Administrator to create a welcoming environment and manage patient interactions. The ideal candidate has experience in a busy clinic, excels in administrative tasks, and communicates effectively. Join a team committed to redefining patient care with competitive compensation and growth opportunities.

Benefits

Competitive hourly compensation

Opportunity to grow with the clinic

Potential to join group benefits program

Qualifications

• Minimum 3 years’ experience in a medical clinic or healthcare setting.
• Experience with EMRs, scheduling, and multi-line phones.
• Comfortable working independently while contributing to a team.

Responsibilities

• Create a welcoming environment for patients.
• Check in/out patients and manage bookings.
• Support day-to-day clinical flow for physicians.

Skills

Communication skills

Conflict resolution

Organizational skills

Time management

Basic understanding of medical terminology

Team collaboration

Tools

Avaros EMR

Oscar EMR

Multi-line phones

Job description

EPICare Medical is a modern, fast‑paced family practice and walk‑in clinic serving the growing community of Waterdown. We are currently looking to hire a part‑time Medical Office Administrator (MOA) to join our collaborative and patient‑focused team.

The ideal candidate brings experience from a busy clinical environment, demonstrates strong administrative skills, and thrives in a team setting. Ready to be part of something EPIC? Join a team where compassion meets innovation, and every role makes a difference.

What You’ll Do

• Create a welcoming, professional environment for all patients
• Check in/out patients, manage bookings, and answer inquiries by phone/email
• Support physicians, physician assistants, and other providers with day‑to‑day clinical flow
• Manage incoming/outgoing referrals and follow up with patients on specialist appointments
• Verify OHIP/insurance details and coordinate with third‑party payers as needed
• Assist in ordering supplies, managing inventory, and maintaining clinic cleanliness
• Document visits and communications accurately within our Avaros EMR
• Support clinic operations, including vaccine coordination (if certified)

What We’re Looking For

• Minimum 3 years’ experience in a medical clinic, hospital, or healthcare setting
• Experience with EMRs (Avaros/Oscar EMRs preferred), scheduling, and multi‑line phones
• Outstanding communication and conflict resolution skills
• Strong organizational and time‑management abilities
• Understanding of basic medical terminology and clinic workflows
• Comfortable working independently while contributing to a team
• Certification to administer vaccines is a strong asset

Why Join EPICare?

• Supportive, forward‑thinking clinical team
• Competitive hourly compensation
• Opportunity to grow with a clinic committed to patient care and operational excellence
• Potential to join our group benefits program (medical/dental coverage)
• A chance to be part of a team that’s redefining what it means to deliver EPIC care

How to Apply:

If you are interested in joining our team as a part‑time Medical Office Administrator, please send your resume and a brief cover letter to [e-mail]. We look forward to hearing from you!

Inclusivity Statement:

EPICare Medical is committed to creating a diverse and inclusive work environment. We welcome and encourage applicants from all backgrounds, including but not limited to individuals of all races, genders, abilities, sexual orientations, and religious affiliations. Accommodation is available upon request for candidates with disabilities throughout the recruitment process.