Medical Laboratory Technologist 4, Operational Lead

Ontario Agency for Health Protection and Promotion; London; On-site; CAD 62,000 - 77,000; Full time

Job summary

The Public Health Ontario Laboratory in London, ON seeks a Medical Laboratory Technologist 4, Operational Lead to coordinate and supervise diagnostic, outbreak and surveillance services and to guide staff in testing methods within the Quality Management System.

You will oversee competency assessments, training, and collaboration with clinical microbiologists and other staff while ensuring safety and adherence to accreditation standards.

Qualifications

• Diploma or degree in Medical Laboratory Technology/Science.
• Active CMLTO registration required to coordinate laboratory diagnostic services.
• Minimum 5 years of relevant experience.

Responsibilities

• Coordinate and supervise diagnostic clinical laboratory services in a regional PHOL.
• Provide technical supervision, training, and competency assessment for staff.

Skills

Lab knowledge

Quality management

Biosafety

Team leadership

Communication

Education

Diploma in Medical Laboratory Technology

CMLTO registration

Tools

LIMS

Quality management software

Job description

Medical Laboratory Technologist 4, Operational Lead

Location: PHO London Laboratory, 1200 Commissioners Road East, Unit 102, London, ON

Department

London Laboratory

The Role: Job Description Summary

To coordinate and supervise clinical laboratory diagnostic, outbreak, surveillance, consultative and support services in the Public Health Ontario Laboratory. To initiate and participate in the development, validation, continuous improvement and troubleshooting of laboratory methods and processes, in alignment with the PHOL Quality Management System.

Key Responsibilities

• Coordinates and supervises diagnostic clinical laboratory services in a specialized clinical area or in all areas of a Regional PHOL, provides technical consultation and advice to staff, physicians, other health care providers, and private laboratories on the application of methodologies and the interpretation of laboratory analyses and results.
• Provide timely, cost-effective and quality testing for the identification of infectious disease pathogens to support patient diagnosis and treatment.
• Provides technical supervision to laboratory staff including establishing work schedules, assigning and monitoring work of staff, dealing with work quality problems or emerging issues, and providing technical guidance and training.
• Coordinates and oversees regular competency assessment for all technical staff.
• Provides assistance to manager by providing input for performance reviews and recruitment and selection, referring disciplinary and labour relations issues to manager.
• Works in conjunction with Medical or Clinical Microbiologists, Scientists, Molecular Specialists, research technicians and/or other clinical laboratory managers or staff to initiate and/or conduct projects to develop or improve testing methods or processes in order to enhance the accuracy, speed or economy of tests.
• Support of the Public Health Units in the investigation and management of infectious disease outbreaks.
• Supervises the implementation of validated and approved new/modified tests, policies and processes, and ensures documented training of all laboratory staff.
• Prepares or assists in preparation, monitoring and maintenance of all quality documents within the Quality Management System and provides input on quality control policies when circulated for feedback and identifies implementation issues when necessary.
• Prepares or assists in preparation of scientific publications, validation summaries or presentations based on research performed.
• Provides recommendations and support in laboratory operaton resources management including capital and materials procurement, recommending laboratory budget requirements and completing variance analyseis and ensures the maintenance, security and efficient utilization of all laboratory technical and office equipment and recommends the purchase of replacement or new equipment.
• Manages established contracts to ensure spending within contract parameters and provides feedback to managers as required.
• Provides laboratory training to medical residents, specialist-in-training, medical laboratory students, research technicians and other visiting individuals as required.
• Provides demonstrations, seminars/workshops for PHOL staff, or visiting professionals as requested and acts as a technical resource to branch laboratory staff in area of expertise and the use/interpretation of related tests.
• Ensures workplace safety and adherence to proper JHSC procedures for handling biologically hazardous materials, coordinates all relevant safety-related requirements including respirator fit testing, Level 3 laboratory orientation and training if required.
• Ensures compliance for IQMH requirements for laboratory accreditation by coordinating follow up on deficiencies, and collation and submission of relevant required documentation for internal or external audits.
• Ensures all proficiency testing is completed, documented and approved, reviews proficiency performance and identify issues or improvements based on results.
• Performs other related duties as assigned.

Knowledge and Skills

• Knowledge of relevant laboratory diagnostic methods and operational processes, technologies, laboratory information systems, quality management principles and biosafety procedures.
• Administrative and organizational skills with experience managing multiple resources within a budget.
• Knowledge of purchasing/procurement practices, guidelines, policies.
• Knowledge of general computer software (Word, Excel, Powerpoint) and laboratory information systems.
• Knowledge of Health and Safety protocols, practices and standards.
• Knowledge of the PHOL Code of Conduct, Workplace Violence Prevention Policy, and Workplace Discrimination and Harassment Policy.
• Interpersonal skills to provide technical consultation and advice to staff, physicians, other health care providers, and private laboratories on the application of methodologies and the interpretation of laboratory analyses.

Education and Experience

Diploma or degree in Medical Laboratory Technology/Science or a related discipline. Practising and active registration with the CMLTO (active without conditions and in good standing) is required to co-ordinate laboratory diagnostic services in the Public Health Laboratory. 5 years of relevant experience.

Attributes and Competencies

• Oral communication skills to lead team meetings, conduct training and demonstrations, or perform presentations for clinical laboratory staff or other PHO/PHOL or visiting external professionals.
• Written communication skills to prepare corrective action reports, method or equipment evaluation/validation summaries, contribution to scientific publications based on research performed, procurement documents (RFI, RFP), or quality management documents including SOP, job aids.

Duration

Contract (Fixed Term), 6 month(s)

Hours of Work

Full time, 36.25 hours per week

Compensation Group

Ontario Public Service Employees Union

Compensation Range

$44.68 - $56.34

Posting Date

10-8-2026

Closing Date

10-19-2026

Equal Opportunity Employment

PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals.

Any candidate who requires a job posting in an alternative format may email a request to [e-mail].

Locations

PHO has locations across Ontario, including 11 laboratory sites.