Medical Laboratory Technologist 2- Bilingual

Ontario Agency for Health Protection and Promotion; Ottawa; On-site; CAD 58,000 - 72,000; Full time

Job summary

Public Health Ontario is seeking a Medical Laboratory Technologist 2 to perform clinical and environmental tests, lead a technical team, and ensure accurate reporting within regulatory standards. The role emphasizes bilingual service in French and English and adherence to PHO’s quality policies.

The incumbent will provide technical guidance, support managers, and oversee testing processes, with responsibilities spanning troubleshooting, training, and project involvement across the Ottawa

Qualifications

• Knowledge of medical/environmental laboratory techniques and safety practices.
• Ability to operate laboratory equipment and supervise staff.
• Familiarity with regulatory and accreditation requirements and confidentiality policies.

Responsibilities

• Perform standardized medical/environmental tests with quality assurance.
• Oversee internal and external proficiency testing for quality outcomes.
• Report results clearly and within required turnaround times to providers and clients.
• Provide training and competency assessment for staff and supervise day-to-day activities.

Skills

Laboratory techniques

Bilingual (French & English)

Leadership

Quality management

Education

CMOT Ontario certification

Tools

Laboratory information systems

Job description

Medical Laboratory Technologist 2- Bilingual Location: PHO Ottawa Laboratory, 2380 St. Laurent Boulevard, Ottawa, ON Department: Ottawa Laboratory

This posting is to fill a current vacancy.

The Role

To perform testing and provide accurate and timely reporting of clinical and environmental laboratory tests as part of a team of laboratory professionals, within Public Health Ontario’s (PHO’s) quality policies, technical procedures and the regulatory and accreditation requirements within the scope of work.

To provide technical assistance to Managers and/or Operational Lead in carrying out testing, troubleshooting and/or special projects.

To provide group leadership to a team of technical and non-technical staff.

The Medical Laboratory Technologist 2 must be fluently bilingual in both French and English, for both verbal and written services.

Key Responsibilities

• Be competent to perform laboratory activities, work in accordance with the laboratory's management system and conducts standardized medical/clinical/environmental tests and procedures for the isolation, quantification, identification, molecular testing and antimicrobial susceptibility testing of clinically significant bacteria, fungi, parasites, viruses and associated antibodies as applicable.
• Carries out testing as outlined in the method using the established quality assurance and control procedures, and oversees internal and external proficiency testing to ensure quality outcomes.
• Reports and relays results to specimen submitters, including health care providers and other parties as required, accurately, clearly, unambiguously and objectively within acceptable turnaround time (TAT) as published by PHO’s laboratory and within required timeframes outlined in applicable legislation.
• Authorizes the release of laboratory test results and discusses test results with clients within the restriction of College of Medical Laboratory Technologists of Ontario regulations.
• Ensures specimens are handled and stored appropriately to protect the integrity of the test and the interests of the laboratory and the customer.
• Provides oversight of day-to-day activities to a team of technical and non-technical staff including assignment of work.
• Performs advanced trouble shooting beyond daily maintenance (e.g., method or instrument failures, etc.).
• Assists Operational Lead with training and competency assessment of technical and non-technical staff.
• Helps to ensure adherence to all safety guidelines and regulatory requirements.
• Maintains privacy and confidentiality as outlined by PHO’s corporate policies.
• Performs review of daily QC materials, evaluates the significance of deviations and take appropriate actions to resolve any discrepancies when QC results fall outside the acceptable range(s).
• Leads projects and project teams including the verification and validation of equipment/methods, and provision of training and competency.
• Provides support to supervisor/manager with contract managers to prepare appropriate procurement documentation for procurement of equipment, goods and services e.g., new equipment, new methods, preventative maintenance etc.
• Provides oversight for the evaluation and participates in vendor debrief sessions.
• Provides input for the development of new procedures and protocols, and documents the final procedures and protocols when directed by their supervisor.
• Participates in annual review of procedures and protocols.
• Participates in preparation and response to internal and external audit findings.
• Participates in preparation of documentation related to the investigation and response to non-conformances and complaints, and follow up corrective and preventive actions where applicable to their work.
• Performs activities to support the laboratory’s Quality Management Program, including those that support accreditation and regulatory requirements.
• Performs laboratory activities impartially, discloses any conflicts of interest and does not allow commercial, financial or other pressures to compromise their work or impartiality.
• Performs other duties or projects as assigned.

Knowledge and Skills

• Knowledge of and the ability to perform medical/environmental laboratory techniques/procedures, laboratory safety practices and the ability to operate laboratory equipment to conduct standardized medical/clinical/environmental tests and procedures and provide technical guidance to technical and non-technical staff.
• Knowledge of and ability to apply laboratory safety practices to ensure all safety guidelines and requirements are met.
• Knowledge of applicable regulatory and accreditation requirements and PHO’s Code of Conduct, including those to ensure confidentiality is maintained when releasing test results and during discussions with clients.
• Knowledge of computer software applications such as spreadsheet, word processing, presentations, and skills to work with automated, computer driven equipment including laboratory information systems.

Certification in good standing with the College of Medical Laboratory Technologists of Ontario; Combined with four (4) to six (6) years’ experience in their field of expertise. Valid Human Pathogens and Toxins Act security clearance may be required when working in the CL3 Laboratory.

Attributes and Competencies

Good oral and written communication skills: in order to write standard operating procedures, complete records, and relay technical information to users, and presentation skills to provide training to technical and non-technical staff. Good interpersonal skills to work collaboratively with internal and external stakeholders, and liaise with laboratory staff and sample submitters, including health care providers, to relay laboratory test results and other information.

Duration and Compensation

Duration: Permanent

Hours of Work: Full time, 36.25 hours per week

Compensation Group: Ontario Public Service Employees Union

Compensation Range :$42.26 - $51.98

Posting Date: 11-9-2026

Closing Date: 11-9-2026

PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals.

Public Health Ontario (PHO) is an agency of the Government of Ontario dedicated to protecting and promoting the health of all Ontarians and reducing inequities in health. We link public health practitioners, front-line health workers and researchers to the best scientific intelligence and knowledge from around the world. With our partners in government, public health and health care, we provide the scientific evidence and expert guidance that shapes policies and practices for a healthier Ontario. PHO has locations across Ontario, including 11 laboratory sites. We’re committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. For more information, visit publichealthontario.ca.