Medical Laboratory Assistant

Dynacare; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A health solutions provider in Ottawa seeks a Laboratory Assistant Float to obtain blood samples and ensure quality patient experiences. As part of the team, you will excel in customer service while adhering to standards and protocols. This permanent full-time role requires excellent phlebotomy skills, attention to detail, and strong communication abilities. Join us in our mission to support healthy lives with commitment and care.

Benefits

Health and wellness benefits

RRSP match benefits

Employee stock purchase program

Internal mobility opportunities

Qualifications

• Completed Laboratory Assistant training with phlebotomy specialization.
• Ability to manage anxious patients during sample collection.
• Strong skills in customer service and communication.

Responsibilities

• Obtain quality blood samples from patients.
• Accurately enter patient and test data.
• Maintain confidentiality of patient information.

Skills

Customer-focused

Phlebotomy skills

Detail-oriented

English proficiency

Education

Secondary School Graduate

Laboratory Assistant training program

Job description

Description

Position at Dynacare

Job Posting: Laboratory Assistant Float

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Laboratory Assistant?

As a Laboratory Assistant Float, you are responsible for obtaining quality blood samples and other specimens from patients, as well as conducting other patient tests, all in keeping with Dynacare’s mission and values. Working as part of a team, you are assisting in building a positive team environment and maintaining quality metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness.

Status: Permanent Full Time

Shift: Day Shift, Monday to Friday, between the hours of 6:30 am – 5:30 pm and half day on alternate Saturdays

Work Style: On Site

Location: Kakulu Rd, Kanata, Ottawa and Renfrew

Internal Posting Deadline: Wednesday, September 3, 2025

Why Dynacare Is An Amazing Place For YOU

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU Will Make a Difference

• Create an ideal customer experience that is best in class and engages with individuals around our products and services
• Accurately enter data, patient, and test information for Ministry of Health requisitions
• Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
• Sort and steer specimens, perform ECG’s, Holter Hookups, paternity, urine, drug and breath alcohol collections
• Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
• Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators

What YOU Bring To The Role

• You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
• You are customer-focused with a genuine care for patient’s health
• Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
• Prioritize and self-manage within a deadline-oriented environment
• Be extremely detail oriented
• Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.