Medical Imaging Scheduler & Front Desk Liaison

Sunnybrook; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare organization in Toronto is seeking a candidate for scheduling patients for medical imaging procedures. Responsibilities include handling reception duties, managing patient information, and providing excellent customer service. Ideal candidates should possess OSSGD or equivalent, effective communication skills, and the ability to type at least 40 words per minute. This position involves clerical tasks and significant interaction with patients and healthcare staff.

Qualifications

• OSSGD or equivalent as recognized by the Ontario Ministry of Education.
• Post-secondary job-related course and recent related experience preferred.
• Demonstrated understanding of medical implications related to scheduling.
• Typing 40 net w.p.m. with maximum 5% error rate required.

Responsibilities

• Schedules patients for medical imaging procedures.
• Performs telephone and reception duties.
• Greets and directs patients and visitors.
• Obtains patient demographics and billing information.
• Follows-up with personnel to correct scheduling errors.
• Assists with requests for urgent results.
• Handles clerical duties as required.

Skills

Organizational skills

Interpersonal skills

Communication skills

Customer service

Typing (40 w.p.m.)

Education

OSSGD or equivalent

Post-secondary job-related course

Job description

A healthcare organization in Toronto is seeking a candidate for scheduling patients for medical imaging procedures. Responsibilities include handling reception duties, managing patient information, and providing excellent customer service. Ideal candidates should possess OSSGD or equivalent, effective communication skills, and the ability to type at least 40 words per minute. This position involves clerical tasks and significant interaction with patients and healthcare staff.