Medical Imaging Clerk (SMH) (Job ID: 11117)

Unity Health Toronto; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Toronto seeks a Medical Imaging Clerk to provide clerical support in Medical Imaging departments. Responsibilities include scheduling exams, receiving patients, and verifying patient details. Ideal candidates have experience in medical imaging and excellent communication skills. This is a full-time temporary position with a contract until May 29, 2026.

Qualifications

• Previous experience in medical/diagnostic imaging required.
• 1-2 years’ minimum experience in related clerical or administrative role.
• 2-3 years’ hospital-related experience an asset.

Responsibilities

• Provides clerical support to areas in Medical Imaging.
• Schedules and registers imaging referrals and exams.
• Receives patients at reception areas and completes registration process.

Skills

Excellent interpersonal skills

Communication (written/verbal)

Organization skills

Time management skills

Computer literate (Microsoft Office)

Data entry skills

Education

Medical Office Administration/Assistant designation

Medical Terminology course or related job experience

Job description

Medical Imaging Clerk (SMH) (Job ID: 11117)

Site: CA: ON: Toronto: St. Michael’s Hospital

Category: Administrative/Clerical Support

Work Type: Full‑Time Temporary

Contract Duration: Until May 29, 2026

Positions Available: 1

Union Affiliation: Canadian Union of Public Employees – Clerical

Date Posted: 10/27/2025

Close Date: 11/03/2025

Salary: CAD 26.50-33.12

FTE: 1.000000

Shift/hours of work: all shifts

Unity Health Toronto—comprised of Providence Healthcare, St. Joseph’s Health Centre, and St. Michael’s Hospital—is committed to advancing the health of everyone in our urban communities and beyond. Our health network provides comprehensive services across the full spectrum of care: from primary and secondary community care, to tertiary and quaternary care, rehabilitation, palliative care, and long‑term care. We are also deeply invested in world‑class research and education.

We invite you to join our dedicated team in continuing to put patients and families at the heart of everything we do—by applying for the role of Medical Imaging Clerk.

DUTIES & RESPONSIBILITIES

• Provides clerical support to areas in Medical Imaging; General Radiography, CT, IR, US, Nuclear Medicine, MRI, Billings and Imaging Records
• Schedules and registers imaging referrals and exams using a computerized system, ensuring efficient coordination and smooth patient flow.
• Receives patients at reception areas and completes the registration process.
• Provides clear and concise information to patients as related to Medical Imaging appointments and requirements.
• Processes and verifies information on referrals, registers and updates patient details as required.
• Assists patients in receiving Medical Imaging records as required.
• Reviews and processes exam billing and rejections to and from the MOH.
• Actively participates in team building concepts.
• Performs other clerical support duties as required.
• Ability to troubleshoot.
• Assists with training and orientation in all clerical areas.

QUALIFICATIONS

• Previous experience in medical/diagnostic imaging required.
• One to two (1-2) years’ minimum experience in related clerical or administrative role.
• Two to three (2-3) years’ hospital related experience an asset.
• Medical Office Administration/Assistant or similar designation required.
• A Medical Terminology course or related job experience required.
• Excellent interpersonal, communication (written/verbal), organization and time management skills.
• Exemplary telephone manner is mandatory.
• Quick, accurate data entry skills a must.
• Must be computer literate (Microsoft Office).
• Excellent communication skills (written and oral).
• Understanding and commitment to the Hospital Mission and Values.
• Demonstrated ability and commitment to providing outstanding customer service and patient care.
• Demonstrated ability to work effectively in a team‑based, fast‑paced pressurized environment.
• Demonstrated ability of strong organizational skills required, with the ability to effectively prioritize a diverse and demanding workload.
• Must be flexible, punctual and have an excellent attendance record.
• Must be flexible to rotate through all areas of Medical Imaging and provide clerical support.
• Must be flexible in start times and be able to work all shifts (days, evenings, nights and weekends).
• Must be available to work on short notice.

Shifts are subject to change as per departmental needs.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier‑free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.