Medical Clinic Front Desk & Scheduling Specialist

Government of Canada; Fort Erie; On-site; CAD 40,000 - 50,000; Full time

Job summary

A federal government agency in Fort Erie, Ontario is seeking an individual for a customer service role. The position involves greeting the public, processing information, and performing various clerical duties. Candidates should possess a college diploma or equivalent experience and have strong communication and interpersonal skills. This is an on-site role with no remote work option, requiring 2 to 3 years of experience.

Benefits

Free parking available

Learning/training paid by employer

Qualifications

• 2 years to less than 3 years of relevant experience required.
• Ability to work independently in a fast-paced environment.
• Must secure basic security clearance and pass a criminal record check.

Responsibilities

• Greet clients and direct them to the appropriate service areas.
• Provide customer service by managing inquiries and processing information.
• Perform clerical duties and maintain logs and records.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Ability to multitask

Time management

Education

College, CEGEP or other non-university certificate or diploma (1 to 2 years)

Tools

MS Office

Electronic medical records

MS Excel

MS Word

Job description

A federal government agency in Fort Erie, Ontario is seeking an individual for a customer service role. The position involves greeting the public, processing information, and performing various clerical duties. Candidates should possess a college diploma or equivalent experience and have strong communication and interpersonal skills. This is an on-site role with no remote work option, requiring 2 to 3 years of experience.