Medical Case Management Support — Fast-Paced Role

Adecco Canada; Pilot Butte; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading staffing agency is hiring a full-time Case Management Support Officer (Medical) in Pilot Butte, Canada. This role involves handling administrative tasks to support the management team and requires exceptional customer service skills and knowledge of the medical field. Candidates with relevant post-secondary education and experience in healthcare are preferred. The position offers a pay rate of $28.00/hour and is expected to last 4-6 months with the possibility of extension.

Benefits

Paid weekly accurate and on time

Strong health and safety programs

Medical and dental benefits once qualified

Free training programs

New and quicker onboarding process

Qualifications

• Experience or education related to the medical field, such as medical terminology or Health Information Management designation.
• Experience in healthcare, medical administration, or a similar environment preferred.
• Must be comfortable in a fast-paced, high-volume environment.

Responsibilities

• Handle outbound telephone inquiries to plan members.
• Respond to providers and employers on documentation requests.
• Assist with travel arrangements and invoices.
• Follow up on correspondence with medical providers.
• Second level claim set up review.
• Provide assistance to adjudicators.

Skills

Exceptional customer service skills

Attention to detail

Organizational abilities

Data entry skills

Communication skills

Education

Post-secondary education in administration or health information management

Tools

Microsoft Office

Case management software

Job description

A leading staffing agency is hiring a full-time Case Management Support Officer (Medical) in Pilot Butte, Canada. This role involves handling administrative tasks to support the management team and requires exceptional customer service skills and knowledge of the medical field. Candidates with relevant post-secondary education and experience in healthcare are preferred. The position offers a pay rate of $28.00/hour and is expected to last 4-6 months with the possibility of extension.