Medical Assistant (Certified or Non-Certified)

Rothman Orthopaedics; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading orthopaedic practice in Hamilton, Ontario is seeking a Medical Assistant to support Physician and Physician's Assistant with administrative and clinical duties. The role involves greeting patients, maintaining exam room cleanliness, obtaining vitals, and managing patient documentation. Qualified candidates should have a high school diploma or GED, with experience in a medical office preferred. This position offers competitive pay and benefits within a supportive team environment.

Benefits

Competitive pay

Comprehensive health and dental benefits

Tuition reimbursement

Paid time off

Retirement savings plans

Qualifications

• Minimum of one year of experience in a medical office preferred.
• Knowledge of medical office procedures.
• Experience with electronic medical records system is preferred.

Responsibilities

• Assist patients in the waiting room and during exams.
• Maintain cleanliness and inventory of the exam room.
• Obtain and record vitals as requested by the Physician.
• Prepare injections for the Physician following protocols.
• Review Physician schedules for chart preparation.

Skills

Medical terminology knowledge

Computer skills including MS Office Suite

Patient care

Time management

Education

High School Diploma or GED

Completed medical assisting courses

Tools

EMR system

Job description

Job Summary

The Medical Assistant provides assistance to the Physician and Physician's Assistant with daily administrative and clinical duties.

Office Hours: Mon - Fri: 7:00am - 5:00pm

Total Hours per Week: 40 (5 days of 8-hr shifts)

Pay Range: $16.00/hr - $24.00/hr* (Suggested rate will be based on candidate's years of direct, relevant experience and CCMA/CRMA status)

Key Accountabilities

Increase patient satisfaction, compliance with schedule prep, voicemail, accurate end of day batching, compliance with time stamping, compliance with clinical policies and procedures, wait times, timeliness and accuracy with pre certs and authorizations.

Essential Duties

• Greets patients in the waiting room and escorts them to the exam room. Directs patient throughout the experience including to orthotics, rehab, surgery scheduling, xray and/or front desk.
• Maintains order, cleanliness, and inventory in the exam room, and prepares exam room for patients to enter.
• Cleans and autoclaves instruments.
• Provides and scans proper paperwork into the chart for Physician's review.
• Obtains and records vitals per Physician's request.
• Prepares injections for the Physician as per protocols.
• Pulls up x-rays, MRIs, CTs, and various studies, including reports associated, pertaining to the patient's exam.
• Assists patient with clothing when necessary.
• Disposes of bio hazardous waste and sharps according to OSHA regulation, and replaces sharps containers when existing containers are full.
• Answers telephones in patient treatment areas.
• Requests, obtains and uploads reports from various facilities for Physicians to have available for review.
• Empties and restocks laundry.
• Scans appointment tracking to identify when patients are ready to be seen by the Physician and directs Physician in patient appointment order.
• Reviews Physician schedules for chart preparation including ensuring operative reports, dictations, and studies are present in the chart.
• Completes pre-certifications for MRIs, injectable, and other Physician orders as necessary.
• Send Visco Injection authorization request to supplement pre-certification representative.
• Covers other areas in the office as directed by their manager.
• Covers Provider jellybeans and voicemail as needed/requested.
• Knowledge of fax logs.
• Attends required meetings and participates on committees as requested.
• Reads and responds to email communications within appropriate time frame.
• Exemplifies the desired culture and philosophies of the organization.
• Identifies weekly schedule, including schedule changes, published by manager.
• Handles specimens (including urine, blood and drainage from incisions, and aspirated fluids, etc) and labels accordingly. Follow order instructions of provider to ensure specimen is sent to appropriate lab for analysis.

Qualifications

• HS Diploma or GED minimum education requirement.
• Minimum of one year of experience in medical office preferred or completed medical assisting courses.
• Medical office procedures and medical terminology knowledge.
• Computer skills including MS Office Suite.
• EMR system experience preferred, but not required.

Our Commitment To Employees

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

COVID-19 Vaccine Policy

As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.