medical administrative assistant

Westmount Dental Centre; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading dental centre in Edmonton is looking for an office administrator to coordinate patient interactions and assist with scheduling and software training. This is an exciting opportunity for a detail-oriented individual with previous experience in an administrative role and a strong focus on client service. The work environment is fast-paced, requiring multitasking and a commitment to providing excellent care to patients.

Benefits

Free parking available

Team building opportunities

Other benefits

Qualifications

• 3-5 years of experience in office administration preferred.
• Must have a certificate or diploma related to the field.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Coordinate flow of information and assist in scheduling appointments.
• Train staff in procedures and current software usage.
• Maintain confidential medical files and provide customer service.

Skills

Client focus

Interpersonal skills

Organizational skills

Initiative

Reliability

Education

College, CEGEP or other non-university certificate or diploma

Tools

MS Word

MS Excel

MS Windows

MS Outlook

Electronic mail

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Provide customer service

Supervision

• 3-4 people

Computer and technology knowledge

• MS Word
• Electronic mail
• MS Excel
• MS Windows
• MS Outlook

Area of work experience

• Reports and records

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Organized
• Reliability
• Team player
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

• 3 years to less than 5 years

Other benefits

• Free parking available
• Other benefits
• Team building opportunities
• Parking available

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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