Medical Admin CSR — Patient Care & Admin Impact

ProResp, Inc; Huntsville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare services provider is seeking a Client Service Representative to manage patient records and coordinate community respiratory services in Huntsville, Ontario. This full-time permanent role requires at least 3 years of front-line administrative experience in a fast-paced environment. The ideal candidate will provide high-quality customer service, manage appointments, and assist with invoicing and inventory. Competitive salary, comprehensive benefits, and a supportive work environment are offered.

Benefits

3 weeks paid vacation

Comprehensive health and dental benefits

Annual performance reviews

Employee Assistance Program

Qualifications

• 3+ years' experience in a front-line administrative support role.
• Strong skills in office procedures, patient records management, and invoicing.
• Ability to provide high-quality customer service in a fast-paced environment.

Responsibilities

• Intake of new patients and maintenance of electronic patient records.
• First point of contact for service requests and scheduling.
• Resolve customer concerns with empathy and compassion.

Skills

Front-line administrative support experience

Customer service skills

Communication skills

Self-management

Medical terminology knowledge

Education

High School diploma

Post-secondary education

Job description

A healthcare services provider is seeking a Client Service Representative to manage patient records and coordinate community respiratory services in Huntsville, Ontario. This full-time permanent role requires at least 3 years of front-line administrative experience in a fast-paced environment. The ideal candidate will provide high-quality customer service, manage appointments, and assist with invoicing and inventory. Competitive salary, comprehensive benefits, and a supportive work environment are offered.